The worst payroll company ever The worst payroll company ever. They made my life harder instead of easier and overcharged me every chance they got. I had to keep calling and telling them that not the rate I was quoted. Then they blow up your email with all their side hustles. It’s a constant headache. Worst business decision anyone could make. Apparently I’m not the only dissatisfied client.

They will take all of your money and bankrupt your business. If you’re a small or a micro business, DO NOT USE THIS COMPANY. I signed up at the recommendation of another business owner. Once they had me set up, the charges began. $9 here, $30 there, $120 here, $240 there, over and over, about ten times a month. I asked about these charges and was never given a clear explanation regarding what the charges were for. Once they have access to your bank account to do automatic deductions, they will take all of the money that you make until you’re wondering why you’re even in business at all since all of your profits are going to these ridiculous charges as well as multiple overdraft/returned item fees. Call to complain about this and you’ll either get passed from department to department or just straight hung up on. You’ll never get an explanation what any of these charges are for. Close your account with them and sever your relationship with them and the charges will STILL continue until you eventually have to close your bank account to get them to stop. DO NOT USE Paychex or you’ll end up working to pay them and your bank due to all of the overdraft/returned item fees that they cause instead of keeping any of the money that you earn for yourself.

Garbage company Garbage company. Can't get a hold of your rep. they continuously mess up and do not issue checks when suppose to causing my employees to get upset. they constantly switch out your rep every month or so, clearly they cannot retain employees which is a big part of the problem Im sure. Stay away from paychecks go elsewhere.

Very poor communication from management , incompetent workers, Very poor communication, did not fix payroll issues when brought to their attention. Unresponsive service from management, phone calls and emails left unanswered from management and onboarding when requesting a new payroll administrator. My employee had to wait more than 12 days past payday to receive their check due to incompetence and poor communication on their part.

Search elsewhere first I would be wary of choosing this company for your payroll. Emails are not responded to, payroll specialists change frequently. They won't read emails fully and will make changes that you didn't ask for/weren't ready for. When you have a good specialist who isn't out of the office often, it's fine. But if you happen to do something on a day they're out, it's absolute CHAOS.