I was very disappointed with my… I was very disappointed with my service. The air conditioning didn’t work, going from cool to very hot every few minutes. We were all sweating the entire time and it was a hot Houston summer day so it’s as miserable. I finally called and they switch our bus for the last 15 minutes (our ride home). Our driver was nice but didn’t know how to work the blue tooth for music or try and fix or call about the air. We also had the wrong size bus. I ordered the 22 passenger but and they sent the 18 passenger bus. I have called two times to discuss my experience and no one has returned my call. I have used many different services in the past but my daughter found this bus online and wanted to try Sams. I will never use Sams Limo again and will never recommend them to a friend.

Family Reunion Drivers The drivers were very attentive, respectful, and easy to communicate with. Both drivers were timely at ALL times and knew exactly where they were going. They were pleasant and greeted us with a smile every time we approached the bus to unload and reload Both met every expectation and I would ask that they drive us again in the future. We felt VERY safe with the drivers because both obeyed the rules of the road,Patricia Travis

Sam's Limo did an excellent job for my daughter's winter formal group Sam's Limo did an excellent job for my daughter's winter formal event. The driver (I can't remember his name) was so professional and on top of every detail. He arrived on time for the pickup and even helped remind us that we would be late for our dinner reservations if we did not leave soon. The stretch Escalade was clean and everything worked. Ben was very efficient at booking and following up with me before the event. Everything was as promised and the driver great service made it even better. I would definitely recommend Sam's Limo service.

You can absolutely trust Sam's… You can absolutely trust Sam's Limousine to do exactly what they say they will do. Exceptional customer service during the decision making process, clearly answered all question and explained procedures. Driver arrived 20 minutes early and was beyond courteous with exceptional personality. We gave him the addresses and he did a perfect job of finding the best way to get there with the least amount of traffic. We had a blast at my birthday party and Sam's Limousine facilitated it without a hitch. Everyone of my 18 family and friends commented that it was definitely the safe way to travel. Thank you Sam's Limousine for everything.

Terrible Driver The bus was absolutely amazing but the driver made the experience very unfortunate. He was unprofessional and rude- 15 minutes late and I had to call to see where he was. Did not know how to work his own GPS to get us to the desired locations and did not help with setting up Bluetooth music. At the end of the night, he was extremely rude and complained that the tip he received was not enough.