SCAM SCAM! I purchased a plan on 5/18/20 and canceled it on 11/24/20 as of 6/8/21 and at least 7 attempts they will not refund me what they owe. Every time I call they tell me they are issuing the refund and it never comes. Unfortunately I did not do my homework well enough before this purchase, if you look on Yelp or any other reputable site they only have 1 star/ very bad reviews. I hope this review will help someone not get scammed!

Your "awesome" Nick Bauer!!! I want to thank "Nick Bauer" for his friendliness, ease of understanding, and professionalism while on the phone. He kept me on the phone for the correct amount of time allowing me to listen to my options and guided me to decide my best choices. I will introduce people I know to "Nick" and provide his extension# so he may better serve my friends and family as he did for me. Thank you Nick for your valuable time and professional effort in assisting me.

Shaun Michaels excellent to work with! Shaun Michaels helped me with all my auto protection needs. He was very polite, informative, and knowledgeable about your business. I had no hesitation doing business with your company because Mr Michaels didn’t try to hard sell anything. He was honest and professional. Thank you again. Douglas Williams

I purchased an extended warranty with… I purchased an extended warranty with Zach Harper about 6 months ago. From the start Zach was a phenomenal representative and answered all my questions and concerns. I just brought my vehicle into service and Mr. Harper was attentive throughout the whole process. My car was ready in 3 days. Thank you ideal auto protect for your amazing customer service.

Shaun Michaels is the rep you want Shaun Michaels is my representative. He is awesome! He is quick to response to my requests and goes beyond the call of duty to make sure I am happy with the service provided. He has gone to bat for me when I needed my policy transferred to a new car and worked with upper management to make it happen. I would highly recommend working with Shaun and Ideal Auto as they have been a pleasure to work with.