Highly fraudulent stay away Highly fraudulent. I signed up in February. Stated we have 30 days to get a full refund. I called multiple times and even texted a guy named Erik or Jay. He will lie about his name. Never received a refund until the 30th day which they charged me again under a different company billing name called WALCO. Only after I called AGAIN I finally got the initial refund. But guess what I never got refunded the second charge made a month later under WALCO. I then get charged AGAIN in April. When calling to speak with Erik he lied and said his name was Jay like a coward. Then tried making up a whole story as to why it wasn’t cancelled. Then threatened me to not refund me because I left them a 1 star review. I have this call recorded on my phone. “You’ll have to fight for your money I’m not helping you out.” Childish business tactics. The best part is when I initially called back in February to cancel his exact words were “it’s only $137 if you want to cancel go ahead and cancel we aren’t concern about it.” Apparently they are. Stay far away from this company.

Great experience with Empire! I had to take my car in to Audi to have engine mounts replaced that were found to be failing during a routine service. They were covered under extended warranty I purchased, minus deductible, sales tax, and diagnostics. The process went smoothly and the Empire team was easy to work with.

Micheal was super helpful Micheal was super helpful, and Jeff in billing was great, great company doing good things

SCAM SCAM SCAM!! SCAM SCAM SCAM!!! If you have a non basic car/truck parts will not be covered. Both claims I am were denied because they did want to pay for the parts my Chevy Tahoe needed. If you buy this auto protection you will be upset. They say I didn’t reach 1000 miles. When in fact I did. Also tried getting my suspension cover and they don’t cover that

100% this is a SCAM 100% this is a SCAM. They took my money for months and refused my claim when it came time to pay up. They seemed sketchy from the start due to bad reviews and other claims of fraud! I found out the hard way how deceptive and useless they are.