Jose Rangel
USI deal with Eric and he’s awesome I deal with Eric and he’s awesome. Always on top of everything, and doesn’t stop until the whole thing gets resolved. Very easy to talk to and understanding as well. Have multiple cars covered with them and it’s always been a pleasant result.
doug eliason
USJEFFRY IS AWSOME Jeffrey from Empire is a man of great integrity. He will deliver what he promised.Hard to find someone like him in any industry.
Jack Dayon
USI purchased this plan over 3 years ago… I purchased this plan over 3 years ago and I never had to use the service until this week. All I had to do was drop my car off to the dealer I gave them my warranty card and that’s it. I received a call literally 2 hours I dropped my car off and I was notified that it was approved by empire. That following day I picked my vehicle up from the service department. Exceptional service!!
Ritika Khera
USDisheartening Experience with EMPIRE AUTO PROTECT My encounter with EMPIRE AUTO PROTECT has been nothing short of A NIGHTMARE!! It feels like they're simply enjoying the show between myself and their claim company DEALER LOYALTY PROTECT having sold me what turned out to be a FAKE warranty through one of their salespersons. The lack of transparency and authenticity in their dealings is disconcerting. I caution others to approach their services with skepticism and thoroughly verify any warranty claims before engaging with Empire Auto Protect. Date of experience: January 25, 2024
John Kern
USJust want to say thank you Just want to say thank you. I've only had my coverage for 3 months and I had a mechanical issue.I had my car towed (which was covered) to my mechanic's shop,after my mechanic took a look it was determined it was a blown head gasket. After sending some maintenance records as requested ALLwas covered I can't thank you enough,I already told 2 friends to call.