Steering Wheel MixUp Ordered a Steering wheel for my Chevelle (green) They sent a red one. They wanted proof that's was red ... Seriously. I sent the proof. ok. Returned the wrong steering wheel asked for 2 day shipping of the correct wheel they said they don't do that. The girl was very rude and acts like no big deal so what owe screwed up. It took 3 weeks to get the first steering wheel. they have had the "Wrong" steering wheel now 3 days and still have not shipped out the "Correct one" I definitely will not do any more business with SS.396.com

I have easily spent over 10k dollars… I have easily spent over 10k dollars with this company over the years building multiple cars, most recently i had ordered a complete glass kit for 500.00 . the kit came in missing 1 window and another one was not for my car. I contacted them to let them know and because it was past the return time they couldnt do anything other than offer me free shipping on purchasing to new windows, needless to say i wont be purchasing anything else on my future builds from this co. There website is also terrible it doesnt tell you when anything is out of stock ! so you order and pay for something and then surprise you get your order and there is stuff on back order !! Most every other co will tell you before you place the order to give you the oppurtunity to order it somewhere else !

Wrong parts. I placed an order for what I thought I needed but when I received the parts I realized it wasn't what I needed. I called and talked to one of the salesman and he helped me find what I needed.

Parts were just as described Parts were just as described, arrived on time and packaged well. I realized when I opened one box that I ordered the wrong item, called them and was able to return it with no issues. Waiting for the new item to arrive.

Ordered a set of coil springs clearly… Ordered a set of coil springs clearly marked in stock in large green letters after they charged my credit card $180 they sent me an email and said they do not have the springs in stock I would verify that they have the product in stock before you let them take your money