Communication has been terrible Communication has been terrible. I am on my 3rd time requesting a refund They don’t provide tracking numbers for items you order so you spend unnecessary amount of time contacting them to see what is going on Way to many classic car sites to order from that don’t have the headaches this place causes 1st and last time shopper with this group. Overall terrible experience

1970 Chevelle SS door handle repair I have a 1970 Chevelle SS when I received the new door handles I put on the driver door handle first. The screw holes did not match the old holes so I had to re-emerge them out to get the handle screws to fit the new handle holes. Tightened up everything and closed the door. Squeezed the button and the button lever broke off just as had happened on the old handle. Back to square one. I was so disgusted that I put the car back in the garage for a few days.

Customer service is awesome Customer service is awesome. I will always look for the parts I need here first. Even willing to spend a few dollars more if the need be, for the quality and service Ground Up provides. Thank you!

mostly great, little bit not so great overall, from ordering to receiving my order everything went well. I would have given 5 stars but 1 item is on back order. When I asked about the item all i was told is we are out of stock and have no idea when it would be in. I didn't even get a response such as let me check with the vendor and we will get back to you. I am not happy with how that went.

I have easily spent over 10k dollars… I have easily spent over 10k dollars with this company over the years building multiple cars, most recently i had ordered a complete glass kit for 500.00 . the kit came in missing 1 window and another one was not for my car. I contacted them to let them know and because it was past the return time they couldnt do anything other than offer me free shipping on purchasing to new windows, needless to say i wont be purchasing anything else on my future builds from this co. There website is also terrible it doesnt tell you when anything is out of stock ! so you order and pay for something and then surprise you get your order and there is stuff on back order !! Most every other co will tell you before you place the order to give you the oppurtunity to order it somewhere else !