Worst car buying experience of my life Purchased a Ford Explorer from the Anderson location within 48 Hours of having it the power steering went out in it. I took it to Tipton Ford to have it assessed $1,800 to have it fixed Oak motors contacted me said that they would fix it. Gave them four opportunities to get it right. Finally swapped out the vehicle with a GMC Acadia signed the contract and left. 2 Days Later they told me that there was something wrong with the contract that I needed to come back and sign another one. What was wrong with the contract is they did not want to apply the money that I paid into the Explorer. I asked them to practice good business and do right by the contract that they had supplied and apply the money that I had already played to the new vehicle they declined me they then offered me and absurdly written release. Still have copies of all contracts and thinking about making them go to arbitration just for wasting my time and refusing to give me back my money.

My experience with Oak motors has been… My experience with Oak motors has been a complete disaster they just put a engine supposedly put a new engine in my truck 2013 equinox I drove about a week now the engine light is on. I take it back now they’re telling me that the Catholic converter maybe bad and I asked the guy is it covered he tells me no I have to pay for it. He said yes it wasn’t covered. You guys sold me a truck that you guys knew that it needed worked on it. That’s bad business. I’m very very unsatisfied with the long Service wait which is ridiculous they don’t care how you get to work but they want to keep your car and they take forever to figure out what’s wrong with your car if you’re gonna keep the car you need to make sure that the customers have a way to get to work never leave customers without a way to get to work. They gotta make the car payment some kind of way, I would not recommend Oak motors to anyone. I’m sorry I’m frustrated with this truck and haven’t had it a year.

Fiver for oaks motors I've been in the business for quite some years now and my experience with oak motors was one of a kind. The staffs are knowledgeable about car and the process is stressless. A fiver

I hav e been purchasing cars for more… I hav e been purchasing cars for more that 35yrs, this was the easiest process ever. Great customer service, salesman was thorough explained everything. Was able to take care of everything on my computer, was told in advance what cars were available for me to choose from so I didn't waste time on something I couldn't afford. Excellent service

That Will at the W. 38th st. location was real nice and professional That Will at the W. 38th st. location was nice and real professional about the whole transaction even when the 1st van I got broke down after only having it for 45 minutes he was very compassionate about it and kept telling me that he is sorry so I told him that it was not his fault stuff like this happens.