My 2013 Lancer My mother and i had visited both oak motors branches in Muncie and Anderson. We had really great experiences at both locations and felt the customer service was outstanding. Tish Fisher had gotten us into a beautiful 2013 lancer that i had wanted and guided us every step of the way without hesitation. She’s amazing at what she does! Devin suit at the Muncie location also kept in contact and provided a great experience!

Best dealership I've ever experienced… Best dealership I've ever experienced in my life I witnessed a moment in my life that I didn't think was going to happen and I was very quickly proven wrong. I'm not sure whether to Praise them or God But of course I'm going to Praise God.

Worst car buying experience of my life Purchased a Ford Explorer from the Anderson location within 48 Hours of having it the power steering went out in it. I took it to Tipton Ford to have it assessed $1,800 to have it fixed Oak motors contacted me said that they would fix it. Gave them four opportunities to get it right. Finally swapped out the vehicle with a GMC Acadia signed the contract and left. 2 Days Later they told me that there was something wrong with the contract that I needed to come back and sign another one. What was wrong with the contract is they did not want to apply the money that I paid into the Explorer. I asked them to practice good business and do right by the contract that they had supplied and apply the money that I had already played to the new vehicle they declined me they then offered me and absurdly written release. Still have copies of all contracts and thinking about making them go to arbitration just for wasting my time and refusing to give me back my money.

It's just something about the Oak… It's just something about the Oak motors employees that make me feel so wanted The person I worked with name is Will and he was super helpful in getting me into another vehicle within a hour and he even helped me out with a price range that was a lot cheaper than the other car I was paying for ! Thank you Will !!!! Tell them it's about time for you to get a raise !

Customer service Bre was friendly n didnt3 pressure md into buying thought about it n purchased the suv only thing is Oak Motors is so over priced..n i called 2 days later to tell Bre that the check tire oressue light came on the sane day n went to tire disountee to hv the air pressure checked 2 days in a row n they said the sensor must be broke i left a message for Bre to call me n she nev did so u could see if i could hv them check it out