There were just a couple of things that… There were just a couple of things that could be improved upon: we bought a three year old used van and when it was brought home the van had not been cleaned very well. Spots on carpet, dirt on arm rests, small crumbs in hidden spots, just not detailed. The other small detail was that between the sale and the finished product and pick up date there was very little communication letting us know the progress. We love our van and everyone we worked with was very pleasant and helpful.

We were treated very well during our… We were treated very well during our experience with ROLLX. We had a problem with having our van ready in a timely manner. This problem was taken care of by being offered a newer van at a better deal than the original van that we were looking at obtaining. Our salesperson (Peter) and the Company president really stepped up and made the deal right for us.

Quality Product - Quality Company I have bought 2 used full size vans from Rollx and I trust when you purchase from them you are getting a quality product they will stand behind. I lowered my score to 3 because on our second purchase in early July on our second use after delivery the auto doors quit working. We had to disengage the auto doors and bungee them shut. To be clear they have a 30 day warranty and they paid the full $600 repair bill. I am just a little baffled why the unit wasn't better inspected prior to delivery. This inconvenience while covered financially caused us to be without the van for 4 days while in for repair. Overall a very good company and I would recommend them.

The vehicle was shipped without all the… The vehicle was shipped without all the features I ordered so delivery was delayed over a week while the right parts were shipped and installed. This was the hand controls for the wheelchair vehicle. The paperwork for me to register the vehicle in CA wasn't sent to me until 3 days before the temporary registration expired. When I did go to register it at DMV I was told I needed a smog certificate because it was from out of state. I'm sure you must have known this as this is not the first vehicle you've sold in CA and it would have saved me time and two trips and waits at DMV if I had known I needed it before going to DMV.

RollX is the best choice in accessible vehicle modifications We have had several experiences with all the major accessible van manufacturers and sometimes with custom modifications come some problems that take time to work through, while not ideal during this period working out bugs in Braun, VMI, and RollX conversions, the final product that RollX produces is a solid one unmatched with some important features that other van companies do not offer. Rollx Vans is the only company to provide a full unobstructed exit full power in floor conversion with the option to retain OEM comfortable middle row seating on removable bases allowing for the most passengers (7) 6 seated passengers plus a wheel chair. Also they retain the OEM dual dampening suspension which allows for much smoother better handling ride. RollX does most of what the customer asks for including custom lighting, paint and body protection. They also retain the factory OEM towing package allowing for hitch small trailer towing and hitch implements like bike rack, hitch mounted luggage carrier, and hitch mounted ATV or mower carrier. Most of all RollX is a group of friendly people who always understanding and they're to help, especially the service department manager Becky and our local techs Alex and Brian. This is why we chose RollX after owning and using BraunAbility Sienna for 10 years and VMI conversions. There are a couple innovative features that VMI has done including the side audible warning system for if people block access. If RollX could provide a AWD hybrid option with integrated system that works through OEM keyFOB, it would be the perfect solution. How they are now, they are still the best choice always innovating and standing behind their products. Thank you RollX family!