Rollx Vans

Highway 13 West 6591, 55378, Savage, United States
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3.70
Based on 20 Reviews

5

25.00%

4

45.00%

3

15.00%

2

5.00%

1

10.00%
About Rollx Vans

Rollx Vans has been the industry leader in handicap and wheelchair accessible vans for over 40 years. Learn more about us!

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Terry Thone
GB

Purchased a RollX conversion van Purchased a RollX conversion of a Pacifica with less than a 1,000 miles. The batteries had to be replaced so it was easier to remove the air cleaner box to get the batteries out. The air cleaner box was forced into position so hard that RollX had broken the mount and jury rigged the broken mounting tab by putting numerous washers and a rubber gasket to keep the air cleaner box secure. Under the air cleaner box is the lift plates that they use to get clearance on the front end. The plate was not painted and rusting to the point that it was pitting. It may have been an old plate that was already rusting that had laid in the shop for some time. I can only speculate. There were latex gloves stuck to the air box and had they fallen off would have landed on the exhaust and would have probably caught on fire. There were numerous spacers, bolts and washers laying around on top of the various components in the engine compartment. The caps to the headlights used to adjust the headlights were laying in the engine compartment. The bolts on the passenger side for the lift plates were rusted. The plate on that side has paint. I contacted RollX on all these issues weeks ago and sent them the pictures of the poor quality control. These are all issues that happened before the vehicle left their facility. Even after sending pictures of the rust, gloves, bolts, spacers, headlight caps and shoddy work they didn't take any ownership of the issues. The inside of the vehicle is good workmanship. The stuff not visible in the engine compartment was a disaster waiting to happen. Their was no pride or ownership inside the engine compartment even when I confronted them with the issues and the images.

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Erik, Shoreline WA
GB

My sales rep My sales rep, Peter Doukas, was very informative, very attentive, very knowledgeable, very prompt with accurate information and very patient with me. I had many questions and changed directions a couple of times but Peter gladly and patiently helped me through every step of the way. Rating would have been 5 stars except my van took longer than originally quoted. That might be a good thing though. It tells me they were busy and were being trusted by a lot of people

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Randy Harpel
GB

I received a 2017 Honda van that I was … I received a 2017 Honda van that I was not able to use, couldn't transfer to the passenger seat or use the tri-peg spinner to drive it. And I am still dealing with other issues with this van since I received it three weeks ago.

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Josiah Kuenzi
GB

RollX is the best choice in accessible vehicle modifications We have had several experiences with all the major accessible van manufacturers and sometimes with custom modifications come some problems that take time to work through, while not ideal during this period working out bugs in Braun, VMI, and RollX conversions, the final product that RollX produces is a solid one unmatched with some important features that other van companies do not offer. Rollx Vans is the only company to provide a full unobstructed exit full power in floor conversion with the option to retain OEM comfortable middle row seating on removable bases allowing for the most passengers (7) 6 seated passengers plus a wheel chair. Also they retain the OEM dual dampening suspension which allows for much smoother better handling ride. RollX does most of what the customer asks for including custom lighting, paint and body protection. They also retain the factory OEM towing package allowing for hitch small trailer towing and hitch implements like bike rack, hitch mounted luggage carrier, and hitch mounted ATV or mower carrier. Most of all RollX is a group of friendly people who always understanding and they're to help, especially the service department manager Becky and our local techs Alex and Brian. This is why we chose RollX after owning and using BraunAbility Sienna for 10 years and VMI conversions. There are a couple innovative features that VMI has done including the side audible warning system for if people block access. If RollX could provide a AWD hybrid option with integrated system that works through OEM keyFOB, it would be the perfect solution. How they are now, they are still the best choice always innovating and standing behind their products. Thank you RollX family!

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Mike, Bennington NE
GB

Quality Product - Quality Company I have bought 2 used full size vans from Rollx and I trust when you purchase from them you are getting a quality product they will stand behind. I lowered my score to 3 because on our second purchase in early July on our second use after delivery the auto doors quit working. We had to disengage the auto doors and bungee them shut. To be clear they have a 30 day warranty and they paid the full $600 repair bill. I am just a little baffled why the unit wasn't better inspected prior to delivery. This inconvenience while covered financially caused us to be without the van for 4 days while in for repair. Overall a very good company and I would recommend them.

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