The scheduling person messed up and… The scheduling person messed up and gave me the wrong date. I lost a days activity waiting for the van. It actually arrived on the original schedule date. The delivery person was unfamiliar with the front license plates for the front and consequently drill through my front cowling on the vehicle he put two holes in it that I fully expect Rollx to repair and paint when I’m over there to get my tiedown for my wheelchair installed.

highly recommend Rollx We have worked with Rollx for several years and just purchased our 4th van from Rollx. We have had excellent service and have been very satisfied!! We have worked with Rocky each time, and appreciate his recommendations as we select the right Rollx van and options needed for our son and family. He has always pointed us in the right direction!!!

This is a great place This is a great place, the shop is something to see. Rollx goes the extra mile to test the vans and work with manufacturers to keep factory warranty. I only had 2 small issues, wanting to put a trailer hitch on and the factory hitch is the only one that fits, would of been nice to know before making my appointment. Side door was not closing, found the trim is loose and needs to be hit back into place couple times a week. Otherwise it has been a great place to do business with.

Purchased a RollX conversion van Purchased a RollX conversion of a Pacifica with less than a 1,000 miles. The batteries had to be replaced so it was easier to remove the air cleaner box to get the batteries out. The air cleaner box was forced into position so hard that RollX had broken the mount and jury rigged the broken mounting tab by putting numerous washers and a rubber gasket to keep the air cleaner box secure. Under the air cleaner box is the lift plates that they use to get clearance on the front end. The plate was not painted and rusting to the point that it was pitting. It may have been an old plate that was already rusting that had laid in the shop for some time. I can only speculate. There were latex gloves stuck to the air box and had they fallen off would have landed on the exhaust and would have probably caught on fire. There were numerous spacers, bolts and washers laying around on top of the various components in the engine compartment. The caps to the headlights used to adjust the headlights were laying in the engine compartment. The bolts on the passenger side for the lift plates were rusted. The plate on that side has paint. I contacted RollX on all these issues weeks ago and sent them the pictures of the poor quality control. These are all issues that happened before the vehicle left their facility. Even after sending pictures of the rust, gloves, bolts, spacers, headlight caps and shoddy work they didn't take any ownership of the issues. The inside of the vehicle is good workmanship. The stuff not visible in the engine compartment was a disaster waiting to happen. Their was no pride or ownership inside the engine compartment even when I confronted them with the issues and the images.

I Purchased a rollex Van online From… I Purchased a rollex Van online From accross the country , Paid a delivery fee to get it here, because I was told that if I need service on the Van that they would send someone out to take care of the issue. That is what made the sale . Now one year in I have a problem with the van , and I am told "Not our problem, see a dodge dealer '' Of course I am in a wheel chair and I cannot get a ride back home unless my wife throws me in the back seat (really not feasible) I would have been better off going to my local : Moblity Works Vans they will come out and get your van and get it repaired then bring it back to you . ROLLX Van Will tell you "Not Our Problem"