Drivo for the win! My family and I were very happy with the fast and accomodating service that Drivo provided us for our trip to Maine. Mo the agent that helped us was very professional and efficient and helped us navigate the process. We recommend Drivo to anyone that is looking for a car rental service.

This is the worst car rental agency ever! When we arrived at Drivo, 408 Carnegie Ave., Newark, NJ from Newark airport, we had to take your shuttle bus. I had to wait 30 minutes for the bus then I had to stand in line for 45 minutes because the person in front of me was arguing with your employee about quoting him one price and changing it when he got there. I had registered online, had my paperwork in front of me and was about to him my license and credit card. I showed him my license and he said I was too old to rent a car. I asked if they would take me to another car rental place, but they said they would only take us back to the airport. the shuttle driver dropped us at the airport in the pouring rain and we were able to rent a car at a reputable car rental agency that had no age limit, you just had to have a legal license. When I got to my destination, I discovered right on their website the age limit was 80 and my husband is only 77. Therefore this would be considered age discrimination. We will never rent a car from them again and nobody else should either! I'm thinking of suing them.

Be careful of these guys Be careful of these guys! They can promise you to charge one amount per day for extra zone before you take a car and finally charge much more! I told them about this they said don’t worry, we’ll fix it and they didn’t! I spent more time to come there and try to fix the problem and they said that’s correct! They didn’t give me paper evidence of our agreement! Newer recommend!!!

Insurance Fraud I rented a car from their LGA location and drove it for 3 days. When you pick up the vehicle they will take pictures indoors under poor incandescent lighting. A week after I returned the car, I received an insurance claim for damages. The pictures they supplied, also taken under that same lighting, showed nothing obvious. I referred the claim to my insurance company and they rejected the claim as attempted fraud. They also tried to overcharge my credit card and were again rejected by my bank.

Quick and easy customer service Quick and easy customer service. Randy was great, there was an issue with my reservation but he took care of the issue in no time.