It was truly an excellent experience… It was truly an excellent experience renting with Drivo. I was notified and reminded as soon as we landed at JFK. Directions to the car rental company were precise. The shuttle from the airport to the rental company was on time and it was a short drive. The check-in process was quick. 15 minutes and we were on our way. The car was clean and spacious.

Ahmed is passionate by his job Ahmed is passionate by his job. Thank you for your good customer service Ahmed. You're a great man.

Insurance Fraud I rented a car from their LGA location and drove it for 3 days. When you pick up the vehicle they will take pictures indoors under poor incandescent lighting. A week after I returned the car, I received an insurance claim for damages. The pictures they supplied, also taken under that same lighting, showed nothing obvious. I referred the claim to my insurance company and they rejected the claim as attempted fraud. They also tried to overcharge my credit card and were again rejected by my bank.

Hassel free pick up and return This was the first time I rented from DrivO and it has overall been a good experience. I had to pick up the car from JFK location, and their shuttle picked me up from the Rental Car pick up center. I returned the car at LaGuardia, which was even smoother. The airport is just across the road and they drop you to the airport - that makes things so much easier specially during evening rush hour. The car itself was clean, washed and tidy. A great experience overall.

Ahmed is a very good man Ahmed is a very good man. Thank you for good customer service.