F******G SCAM artists I have had awful experiences.. they are scam/con artists taking advantage of people who don't buy their insurance..they have falsely charged me for existing scratches to the car bumper. Please DO NOT rent a car from Drivo. YOU WILL get an accident report claiming you owe them over 2000 for someone else damage.

Be careful of these guys Be careful of these guys! They can promise you to charge one amount per day for extra zone before you take a car and finally charge much more! I told them about this they said don’t worry, we’ll fix it and they didn’t! I spent more time to come there and try to fix the problem and they said that’s correct! They didn’t give me paper evidence of our agreement! Newer recommend!!!

Ahmed is a very good man Ahmed is a very good man. Thank you for good customer service.

BEWARE!!! Update: 04/05/24 The dispute about the difference got resolved. Thank you! Just be careful, a very SHADY car rental. They prey on their customers, lure them in with their cheap prices and then hit them with hidden fees. They will have you sign several documents with fine prints that will haunt you afterwards. They said I had a scratch on the car above the right tire which was unnoticeable at the time of rental. When I returned the rental a day earlier, I was told I would not get any reimbursements and they had noticed a scratch. This seems a regular practice from Drivo-rent-a-car when reading reviews online. Their insurance company sent an inflated estimate to my insurance company. The scratch could have been buffed which is what my insurance company suggested. But their estimate included changing from the right door to the fender and having the rented car out of commission for 7 days. They milked my insurance company and then billed me the difference my insurance company disputed. No wonder Drivo-rent-a-car has fraudulent charges against them to resolve consumer fraud allegations. Never again will I rent a car again from Drivo-rent-a-car. I learned my lesson. BEWARE and do your homework when renting at Drivo-rent-a-car, check your rental car thoroughly and then jump in to take the risk. Popular travel websites should ban them from their sites because they sell a scam. ACE & FOX operate under Drivo-rent-a-car.

Insurance Fraud I rented a car from their LGA location and drove it for 3 days. When you pick up the vehicle they will take pictures indoors under poor incandescent lighting. A week after I returned the car, I received an insurance claim for damages. The pictures they supplied, also taken under that same lighting, showed nothing obvious. I referred the claim to my insurance company and they rejected the claim as attempted fraud. They also tried to overcharge my credit card and were again rejected by my bank.