customer
GBGreat value and upgrade I had a great experience with Drivo this past weekend. Shaun was super helpful and provided a free upgrade as a nice bonus. I was satisfied with their prices and paid exactly what I expected to per my estimate in the agreement. Drop-off was very seamless once I made it to the location. Newark traffic, in general, is bad so give yourself plenty of time. I was 30 mins late from my expected drop-off due to +45 mins of unexpected standstill traffic a few miles away, but wasn't charged extra which was a relief.
Sandeep
GBHassel free pick up and return This was the first time I rented from DrivO and it has overall been a good experience. I had to pick up the car from JFK location, and their shuttle picked me up from the Rental Car pick up center. I returned the car at LaGuardia, which was even smoother. The airport is just across the road and they drop you to the airport - that makes things so much easier specially during evening rush hour. The car itself was clean, washed and tidy. A great experience overall.
Andriy Frankiv
GBBe careful of these guys Be careful of these guys! They can promise you to charge one amount per day for extra zone before you take a car and finally charge much more! I told them about this they said don’t worry, we’ll fix it and they didn’t! I spent more time to come there and try to fix the problem and they said that’s correct! They didn’t give me paper evidence of our agreement! Newer recommend!!!
Debra
GBThough our wait for the shuttle at the… Though our wait for the shuttle at the airport was a bit long and then again once we arrived at the rental office (it was obvious they were very busy), Miron was quite pleasant and efficient and even upgraded us to a larger car for no extra charge and we were out of there rather quickly after that. The return was much faster and the shuttle back to the airport was quick, thankfully. We would definitely us Ace again.
Sadruddin Usman
CAIt was truly an excellent experience… It was truly an excellent experience renting with Drivo. I was notified and reminded as soon as we landed at JFK. Directions to the car rental company were precise. The shuttle from the airport to the rental company was on time and it was a short drive. The check-in process was quick. 15 minutes and we were on our way. The car was clean and spacious.