it's been 16 days and you haven't sent… it's been 16 days and you haven't sent me the deposit why??? hello I didn't get back the deposit of 500 dollars please send me the invoices I paid everything I had bridges and tunnels but I don't see the deposit in my account!

Drivo 1st time use The initial wait for the shuttle was over an hour. However, the agent provided an upgraded vehicle as well as expressed his sincere apologies. The customer service from there was open and explicit of all charges with no surprise costs. The vehicle was clean, modern and very fuel efficient. Overall good experience except for the shuttle pick up.

It was truly an excellent experience… It was truly an excellent experience renting with Drivo. I was notified and reminded as soon as we landed at JFK. Directions to the car rental company were precise. The shuttle from the airport to the rental company was on time and it was a short drive. The check-in process was quick. 15 minutes and we were on our way. The car was clean and spacious.

Though our wait for the shuttle at the… Though our wait for the shuttle at the airport was a bit long and then again once we arrived at the rental office (it was obvious they were very busy), Miron was quite pleasant and efficient and even upgraded us to a larger car for no extra charge and we were out of there rather quickly after that. The return was much faster and the shuttle back to the airport was quick, thankfully. We would definitely us Ace again.

Ahmed is passionate by his job Ahmed is passionate by his job. Thank you for your good customer service Ahmed. You're a great man.