Great Customer Service My husband was going on a motorcycle rally, and the ignition switch on his '94 Softail decided to quit. Although I paid expedited freight charges for a stock item to be shipped, it took J&P Cycles almost 2 weeks to fulfill this order, when K and G Cycles shipped it in one (1) day to me, and my husband was able to take his '94 Heritage Classic on his bike trip!!! I would highly recommend buying from K and G Cycles!

Good experience overall Good experience overall. My only suggestion would be to better inform the customer of their order status. I placed an order that had to be partially filled from the manufacturer and wasn't going to ship from K&G for some time. I was not informed of this delay until I emailed and asked. This information should come automatically.

Ordered 2 simple parts that I could of … Ordered 2 simple parts that I could of got anywhere . Almost 2 weeks later still haven't got them not even a tracking number . I could of had somebody walk them from Florida to San Francisco by now

Got to say Got to say, shipping from store to me was quick & appreciated but the wait time of shipping from warehouse to store was a joke. 1&1/2 weeks from order to home delivery, 3 calls in between to find out where part was? Appreciate the part but no more buisness from me,

Great Customer Service, in spite of a picking error. Ordered a D.O.T. German helmet, but received the wrong item. Customer service promptly sent out a return shipping envelope so we could correct the error.