Ordered 2 simple parts that I could of … Ordered 2 simple parts that I could of got anywhere . Almost 2 weeks later still haven't got them not even a tracking number . I could of had somebody walk them from Florida to San Francisco by now

Great Customer Service, in spite of a picking error. Ordered a D.O.T. German helmet, but received the wrong item. Customer service promptly sent out a return shipping envelope so we could correct the error.

Great experience Really glad I found K&G. Good pricing and accurate shipping estimate. Liked the selection and the amount of technical details you get to make sure you order the right part. Got my order and already installed the parts. Smiled the whole time on my first ride after install. Local Harley shop is going to hate me finding K&G.

K and G sells products they know are any good! I've been a customer of K and G for several years. Recently purchased a pair of jeans. Washed them and they shrank. Didn't have my receipt but I know previously you just gave the clerk your phone number and they could pull up your purchase. Went to the store in Mayfield Heights, Ohio and was told I could get a store credit because I washed the jeans. I requested to speak with the manager and he told me he knows the jeans shrink and that when you wash them you shouldn't dry them. The label inside the pants says to tumble dry low. So I didn't receive a refund or a store credit. I asked if he knows the pants shrink why are you still selling them. He just laughed. I called corporate and was told that's up to the manager of the store. So they don't care if a manger ruins their reputation.

OLD BAIT AND SWITCH The website made it seem like the item I was purchasing was exactly what I needed but when I received it, it was not what I thought. Buyer beware!