Very expensive shipping Glad to find this dash panel insert and didn't mind the 12 dollar plus price, but I feel the 9 dollar shipping charge was excessive. They could have just put it in a stamped envelope and mailed it to me for less than a buck

OLD BAIT AND SWITCH The website made it seem like the item I was purchasing was exactly what I needed but when I received it, it was not what I thought. Buyer beware!

I went to the store to buy several new suites I went to the store to buy several new suits for a job starting in a few days. I knew it was short notice but Richie "the suit whisperer" was amazing in helping find several suites that looked great and fit well. He also spent the extra time to match each suite with shirts, ties, and shoes. Carla also was able to get them tailored so I would have them for my first day as well. Words cannot describe how grateful I am for Richie's help. He brought me in so many suits and styles, but he wanted to make sure I looked good for my new job. It means a lot to me and highly recommend him.

Good experience overall Good experience overall. My only suggestion would be to better inform the customer of their order status. I placed an order that had to be partially filled from the manufacturer and wasn't going to ship from K&G for some time. I was not informed of this delay until I emailed and asked. This information should come automatically.

finding parts When on your site, I wasn't seeing any readily available way of identifying parts by make, model, and year. I looked up some oil filters by just guessing at the SKU # but I still had to email customer service to confirm. I'm the kind of guy that knows what I need and normally I don't want to talk to somebody and ask them, I just want to look my stuff up and checkout. Occasionally I might have a question, but as long as I've been doing this, there's not much I don't know about the HD big twins, and there's few guys out there that can tell me what I don't know, most of them will just be looking off of a screen, and that I don't need. If there's something here I'm missing please tell me.