Slappy Hatterson
GBPurchased a set of wiper blades March… Purchased a set of wiper blades March of 2023, very limited use in the just under 3 months since installed and the blades are falling apart. their add touts the quality of the blades also states that they are LONG LASTING (LOL). I contacted seller about warranty and they apologized but would not warrant, hiding behind eBays time policy so they were unable to perform any actions to help. Steer clear of this company as it appears customer satisfaction is a not front and center of their business model.
Deck Mowatt
GBPoor Quality, Poor Chat The online store and ordering went very well, the product had very poor plastic castings for the roof rack, fit to the roof rails was awful, the locking end caps shafts were to short and wouldn't lock. Customer service chat was an absolute waste of time. I gave up on doing a return when I found out I pay for the shipping. Modified the lick shafts and will live with the poor fit. NOT A RECOMMENDED VENDOR!!
Joe
GBCargo mat fit vehicle perfectly Cargo mat fit vehicle perfectly. Shipping was pretty fast.
Patricia U.
GBI was not sure if the roof rack I was… I was not sure if the roof rack I was looking in the website works on my car. I called them and their customer service help me to decide, they help me with my questions and so far the roof rack is doing its job. no complaints.
Brian Miller
GBI purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.