Patricia U.
GBI was not sure if the roof rack I was… I was not sure if the roof rack I was looking in the website works on my car. I called them and their customer service help me to decide, they help me with my questions and so far the roof rack is doing its job. no complaints.
Brian Miller
GBI purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.
Dean
GBAmazing products and customer service corrected text: My experience with Omac has been amazing. From their user-friendly website to the fast delivery of my windows, every step of the process reflects the company’s commitment to excellence. I highly recommend Omac to anyone in need of high-quality automotive parts and accessories. The customer service at Omacshop.com was exceptional. They were not only quick to respond but also attentive to all my questions and concerns. It’s refreshing to receive such prompt and comprehensive support from an online retailer. I will definitely buy from them again.
Fatima Imanli
GBHappy with my purchase Happy with my purchase, it’s a legitimate company, they picked up phone immediately, no huge wait lines. I placed my order they shipped the same the day I received it the next day! Wow! The cross bars are great quality, budget friendly, easy to install, they also got a installation videos on YouTube! Highly recommended, super happy!
Richard Whitcroft
CANot happy I ordered two rim inserts for my RV and received only one rim in the box. After numerous attempts to rectify the situation the company refused to send me the missing rim insert. Buyer beware with this company! Finally they have sent me the second rim insert after someone asked their boss what to do. The product itself looks good and fits well. They just need to do some customer service training.