Not happy I ordered two rim inserts for my RV and received only one rim in the box. After numerous attempts to rectify the situation the company refused to send me the missing rim insert. Buyer beware with this company! Finally they have sent me the second rim insert after someone asked their boss what to do. The product itself looks good and fits well. They just need to do some customer service training.

Shop is fine, but the parts don't fit well. The online shop and the shipping was fine (france), no problems here. But saying that the parts are tailor-made for particular vehicle is a huge overstatement. The bumper protection for T6.1 has reasonable dimensions, but angles are definitely not. It either sticks out in front or on the sides. Additionally the edges are super sharp, so any imprecision in handling or try to adapt it ends up with scratched paint. Better to pay more for the original.

I purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.

Poor Quality, Poor Chat The online store and ordering went very well, the product had very poor plastic castings for the roof rack, fit to the roof rails was awful, the locking end caps shafts were to short and wouldn't lock. Customer service chat was an absolute waste of time. I gave up on doing a return when I found out I pay for the shipping. Modified the lick shafts and will live with the poor fit. NOT A RECOMMENDED VENDOR!!

Very good product So, I'm really impressed with the great quality of these cross bars for the Mercedes C-Class 2023! Easy to install and incredibly sturdy. They're perfect for carrying extra gear on road trips. Also, I got the set of floor and trunk liners for my friend! They fit perfectly and provide excellent protection against dirt and spills. The quality is top-notch, and they look fantastic too. A must-have for any vehicle owner. Customer service is super friendly; I didn't have to wait long on hold like with other companies. They answered quickly and even have live chat on the website. I sent a photo of the rooftop that I have, so the customer service lady could recommend the right fit bars, and she helped me immediately. It's hard to find such a company these days; highly recommended.