Deck Mowatt
GBPoor Quality, Poor Chat The online store and ordering went very well, the product had very poor plastic castings for the roof rack, fit to the roof rails was awful, the locking end caps shafts were to short and wouldn't lock. Customer service chat was an absolute waste of time. I gave up on doing a return when I found out I pay for the shipping. Modified the lick shafts and will live with the poor fit. NOT A RECOMMENDED VENDOR!!
Brian Miller
GBI purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.
Earl
GBIt fit like a glove It fits perfectly
Yoali M
GBroof rack I recently purchased Omac's roof rack, and I must say their customer service exceeded my expectations. Not only did they promptly assist me with my queries, but they went above and beyond by installing the roof rack for me. The product itself is durable and well-designed, providing excellent value for the price. Highly recommend Omac for their quality products and exceptional customer support.
D D. G.
GBCalled for assistance regarding the… Called for assistance regarding the installation for my new cross bars for my Tacoma, they answered all my questions and even provided me with installation videos. Great service