Erdinç Yildiz
FRVery good product So, I'm really impressed with the great quality of these cross bars for the Mercedes C-Class 2023! Easy to install and incredibly sturdy. They're perfect for carrying extra gear on road trips. Also, I got the set of floor and trunk liners for my friend! They fit perfectly and provide excellent protection against dirt and spills. The quality is top-notch, and they look fantastic too. A must-have for any vehicle owner. Customer service is super friendly; I didn't have to wait long on hold like with other companies. They answered quickly and even have live chat on the website. I sent a photo of the rooftop that I have, so the customer service lady could recommend the right fit bars, and she helped me immediately. It's hard to find such a company these days; highly recommended.
Deck Mowatt
GBPoor Quality, Poor Chat The online store and ordering went very well, the product had very poor plastic castings for the roof rack, fit to the roof rails was awful, the locking end caps shafts were to short and wouldn't lock. Customer service chat was an absolute waste of time. I gave up on doing a return when I found out I pay for the shipping. Modified the lick shafts and will live with the poor fit. NOT A RECOMMENDED VENDOR!!
Richard Whitcroft
CANot happy I ordered two rim inserts for my RV and received only one rim in the box. After numerous attempts to rectify the situation the company refused to send me the missing rim insert. Buyer beware with this company! Finally they have sent me the second rim insert after someone asked their boss what to do. The product itself looks good and fits well. They just need to do some customer service training.
D D. G.
GBCalled for assistance regarding the… Called for assistance regarding the installation for my new cross bars for my Tacoma, they answered all my questions and even provided me with installation videos. Great service
Dean
GBAmazing products and customer service corrected text: My experience with Omac has been amazing. From their user-friendly website to the fast delivery of my windows, every step of the process reflects the company’s commitment to excellence. I highly recommend Omac to anyone in need of high-quality automotive parts and accessories. The customer service at Omacshop.com was exceptional. They were not only quick to respond but also attentive to all my questions and concerns. It’s refreshing to receive such prompt and comprehensive support from an online retailer. I will definitely buy from them again.