Brian Miller
GBI purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.
JZ
GBSolid product and price! Solid product and price!
D D. G.
GBCalled for assistance regarding the… Called for assistance regarding the installation for my new cross bars for my Tacoma, they answered all my questions and even provided me with installation videos. Great service
Bored
GBBEWARE BEWARE! This company sells sub par products and does not stand behind them! Even if they send you defective, damaged or wrong parts you will NOT get a refund and customer service seems to get some kind of kick out of jerking the customer around…save your hard earned money and buy somewhere else!!
Erdinç Yildiz
FRVery good product So, I'm really impressed with the great quality of these cross bars for the Mercedes C-Class 2023! Easy to install and incredibly sturdy. They're perfect for carrying extra gear on road trips. Also, I got the set of floor and trunk liners for my friend! They fit perfectly and provide excellent protection against dirt and spills. The quality is top-notch, and they look fantastic too. A must-have for any vehicle owner. Customer service is super friendly; I didn't have to wait long on hold like with other companies. They answered quickly and even have live chat on the website. I sent a photo of the rooftop that I have, so the customer service lady could recommend the right fit bars, and she helped me immediately. It's hard to find such a company these days; highly recommended.