Brian Miller
GBI purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.
Richard Whitcroft
CANot happy I ordered two rim inserts for my RV and received only one rim in the box. After numerous attempts to rectify the situation the company refused to send me the missing rim insert. Buyer beware with this company! Finally they have sent me the second rim insert after someone asked their boss what to do. The product itself looks good and fits well. They just need to do some customer service training.
D D. G.
GBCalled for assistance regarding the… Called for assistance regarding the installation for my new cross bars for my Tacoma, they answered all my questions and even provided me with installation videos. Great service
Fatima Imanli
GBHappy with my purchase Happy with my purchase, it’s a legitimate company, they picked up phone immediately, no huge wait lines. I placed my order they shipped the same the day I received it the next day! Wow! The cross bars are great quality, budget friendly, easy to install, they also got a installation videos on YouTube! Highly recommended, super happy!
Bored
GBBEWARE BEWARE! This company sells sub par products and does not stand behind them! Even if they send you defective, damaged or wrong parts you will NOT get a refund and customer service seems to get some kind of kick out of jerking the customer around…save your hard earned money and buy somewhere else!!