Patricia U.
GBI was not sure if the roof rack I was… I was not sure if the roof rack I was looking in the website works on my car. I called them and their customer service help me to decide, they help me with my questions and so far the roof rack is doing its job. no complaints.
Slappy Hatterson
GBPurchased a set of wiper blades March… Purchased a set of wiper blades March of 2023, very limited use in the just under 3 months since installed and the blades are falling apart. their add touts the quality of the blades also states that they are LONG LASTING (LOL). I contacted seller about warranty and they apologized but would not warrant, hiding behind eBays time policy so they were unable to perform any actions to help. Steer clear of this company as it appears customer satisfaction is a not front and center of their business model.
Brian Miller
GBI purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.
Erdinç Yildiz
FRVery good product So, I'm really impressed with the great quality of these cross bars for the Mercedes C-Class 2023! Easy to install and incredibly sturdy. They're perfect for carrying extra gear on road trips. Also, I got the set of floor and trunk liners for my friend! They fit perfectly and provide excellent protection against dirt and spills. The quality is top-notch, and they look fantastic too. A must-have for any vehicle owner. Customer service is super friendly; I didn't have to wait long on hold like with other companies. They answered quickly and even have live chat on the website. I sent a photo of the rooftop that I have, so the customer service lady could recommend the right fit bars, and she helped me immediately. It's hard to find such a company these days; highly recommended.
Casey Owens
GBShipping was extremely fast and easy install… Shipping was extremely fast and install was fairly easy however the mounts could come assembled because some people will have difficulty if not mechanically inclined. The only other issue is the severe whistling and windnoise which I'm going to try and stop with paracord or insulation wrap.