Richard Whitcroft
CANot happy I ordered two rim inserts for my RV and received only one rim in the box. After numerous attempts to rectify the situation the company refused to send me the missing rim insert. Buyer beware with this company! Finally they have sent me the second rim insert after someone asked their boss what to do. The product itself looks good and fits well. They just need to do some customer service training.
Earl
GBIt fit like a glove It fits perfectly
Bored
GBBEWARE BEWARE! This company sells sub par products and does not stand behind them! Even if they send you defective, damaged or wrong parts you will NOT get a refund and customer service seems to get some kind of kick out of jerking the customer around…save your hard earned money and buy somewhere else!!
Brian Miller
GBI purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.
Dean
GBAmazing products and customer service corrected text: My experience with Omac has been amazing. From their user-friendly website to the fast delivery of my windows, every step of the process reflects the company’s commitment to excellence. I highly recommend Omac to anyone in need of high-quality automotive parts and accessories. The customer service at Omacshop.com was exceptional. They were not only quick to respond but also attentive to all my questions and concerns. It’s refreshing to receive such prompt and comprehensive support from an online retailer. I will definitely buy from them again.