Yoali M
GBroof rack I recently purchased Omac's roof rack, and I must say their customer service exceeded my expectations. Not only did they promptly assist me with my queries, but they went above and beyond by installing the roof rack for me. The product itself is durable and well-designed, providing excellent value for the price. Highly recommend Omac for their quality products and exceptional customer support.
Joe
GBCargo mat fit vehicle perfectly Cargo mat fit vehicle perfectly. Shipping was pretty fast.
Slappy Hatterson
GBPurchased a set of wiper blades March… Purchased a set of wiper blades March of 2023, very limited use in the just under 3 months since installed and the blades are falling apart. their add touts the quality of the blades also states that they are LONG LASTING (LOL). I contacted seller about warranty and they apologized but would not warrant, hiding behind eBays time policy so they were unable to perform any actions to help. Steer clear of this company as it appears customer satisfaction is a not front and center of their business model.
Brian Miller
GBI purchased a set of carbon door sills… I purchased a set of carbon door sills and received a completely different stainless steel set. Sent them back and requested that they expedite the replacement order as this was time-sensitive and needed them now. They refused, saying they have a "No Exceptions" policy on returns, even if it's completely their fault. So I informed them that I too have a "No Exceptions " rule for bad customer service and canceled the order and purchased elsewhere. Nice job, OMAC.
Richard Whitcroft
CANot happy I ordered two rim inserts for my RV and received only one rim in the box. After numerous attempts to rectify the situation the company refused to send me the missing rim insert. Buyer beware with this company! Finally they have sent me the second rim insert after someone asked their boss what to do. The product itself looks good and fits well. They just need to do some customer service training.