Carl Smith
GBAmazing customer service There was a slight delay with delivery but they rectified the issue and kept me updated and offered a discount on my next order. Amazing customer service 😎
Thanasis KOUSATHANAS
GRAmazing!!!! Very helpful customer service and amazing wheels 😁😁😁
Nick MC
GBI wouldn’t come back. Customer service is absolutely nonexistent. All they send are automated emails and shipping time is not true to their website. Will be at least a month after they say.. I ordered my custom warp9s at the same time, and they have been on my bike for months now
Alex
DEVery disappointing Very disappointing, They had issues With the payment and didnt shipped my Order till the Money was on their Account. First they said i had to Pay again but i said no because the Money got Away From my Bank without problems. Customer Support told me That they will Start proceeding my Order if i send a Proof of payment. I did, but they waited any way Till they had the Money. That Took 3 Weeks. Told them to change something in the Order, they Said its no Problem but i Must Take a peg Spacer because they dont refund Money. Order Came without the change That i wanted. Product Quality is ok. The Answer they gave here is simply a LIE. Thats NOT TRUE. I did never recieved that E-Mail or the right Product.
Robert Nucci
GBWhat a customer support nightmare What a customer support nightmare. I ordered a seat drop kit and paid for expedited shipping. It arrived 8wks later (not 2wks). I only got automated emails of the delays. No phone number available to call. They only allow email communication. When I finally got the seat drop, it didn’t fit the bike. Customer technical phone support? None. Had to send an email, and have been getting response, “our technical customer support person is on sick leave”… Time to return this! We will see how THAT goes….