T. AE.
GBCustomer service is TERRIBLE Customer service is TERRIBLE! I've been contacting them for over a week regarding my order (which is a week late with no updates) they send me an email stating the order is delayed. I paid for the expedited shipping to have the order before a trip to no avail. I like their products but, for the horrible customer service I'll be taking my business to Warp9 in the future, even if it is a bit more expensive. At least I'll have my orders delivered on time and they are responsive to inquiries.
zack lavell
GBThe wheels are beautiful worth the wait The wheels are beautiful and well worth the wait… I had some issues with customs paper work which was rectified by Milk. However it was very frustrating due to shipping delay… shipping took a month longer than expected with out an update regarding the issue… after it is all said and done I know this is a very small company and I understand that they are doing their best to keep up in a niche market. The final product is fantastic and overall well worth the wait. I suggest a YouTube video on installation the QR code provided did not have a video for the wheels or kickstand from what I remember… it’s pretty straightforward but would be helpful for others in the future I’m sure…
Jacob
DKI purchased a rear sprocket February 3 I purchased a rear sprocket February 3. Today april 11, and still haven't received the sprocket. Last update was march 22, " processing components "
Thanasis KOUSATHANAS
GRAmazing!!!! Very helpful customer service and amazing wheels 😁😁😁
Mason Widner
GBGreat Experience! Overall had an excellent experience purchasing parts through Milk Racing. They were extremely fast with their responses, offered live tracking data and notified me whenever my order was being processed. The product in which I purchased was a total of 36 spokes in order to build up a 16”. Upon arrival I was extremely satisfied to see that they had included an additional spoke with my order as a spare! I absolutely love the little things like that, and moreso than a sticker. If you had any doubts about this company I hope my shared experience will change your mind. -TheRonDoc