Tea
GBDo not buy! Took OVER 2months from order date to receive. customer service from Alexa is non existent and won't listen to anything I said. No explanation on why it took so long or any apologies for it. Would never buy or reccomend to anyone and will make an effort to sway them away from milk racing products.
Robert Nucci
GBWhat a customer support nightmare What a customer support nightmare. I ordered a seat drop kit and paid for expedited shipping. It arrived 8wks later (not 2wks). I only got automated emails of the delays. No phone number available to call. They only allow email communication. When I finally got the seat drop, it didn’t fit the bike. Customer technical phone support? None. Had to send an email, and have been getting response, “our technical customer support person is on sick leave”… Time to return this! We will see how THAT goes….
Mason Widner
GBGreat Experience! Overall had an excellent experience purchasing parts through Milk Racing. They were extremely fast with their responses, offered live tracking data and notified me whenever my order was being processed. The product in which I purchased was a total of 36 spokes in order to build up a 16”. Upon arrival I was extremely satisfied to see that they had included an additional spoke with my order as a spare! I absolutely love the little things like that, and moreso than a sticker. If you had any doubts about this company I hope my shared experience will change your mind. -TheRonDoc