noah m
GBbeautiful wheel -
Alex
DEVery disappointing Very disappointing, They had issues With the payment and didnt shipped my Order till the Money was on their Account. First they said i had to Pay again but i said no because the Money got Away From my Bank without problems. Customer Support told me That they will Start proceeding my Order if i send a Proof of payment. I did, but they waited any way Till they had the Money. That Took 3 Weeks. Told them to change something in the Order, they Said its no Problem but i Must Take a peg Spacer because they dont refund Money. Order Came without the change That i wanted. Product Quality is ok. The Answer they gave here is simply a LIE. Thats NOT TRUE. I did never recieved that E-Mail or the right Product.
T. AE.
GBCustomer service is TERRIBLE Customer service is TERRIBLE! I've been contacting them for over a week regarding my order (which is a week late with no updates) they send me an email stating the order is delayed. I paid for the expedited shipping to have the order before a trip to no avail. I like their products but, for the horrible customer service I'll be taking my business to Warp9 in the future, even if it is a bit more expensive. At least I'll have my orders delivered on time and they are responsive to inquiries.