Billy Ray
GBPerfect service & perfect products… Perfect service & perfect products wheels are spot on
T. AE.
GBCustomer service is TERRIBLE Customer service is TERRIBLE! I've been contacting them for over a week regarding my order (which is a week late with no updates) they send me an email stating the order is delayed. I paid for the expedited shipping to have the order before a trip to no avail. I like their products but, for the horrible customer service I'll be taking my business to Warp9 in the future, even if it is a bit more expensive. At least I'll have my orders delivered on time and they are responsive to inquiries.
Ramsey Nabhani
GBTop quality parts Awesome brand! The wheel came very quickly from poland to california. Great customer service and amazing quality! Ive been loving ripping trails with the new 16 inch rear wheel. Great for anyone looking for a major upgrade in performance and quality! Thank you Milk Racing!
Robert Nucci
GBWhat a customer support nightmare What a customer support nightmare. I ordered a seat drop kit and paid for expedited shipping. It arrived 8wks later (not 2wks). I only got automated emails of the delays. No phone number available to call. They only allow email communication. When I finally got the seat drop, it didn’t fit the bike. Customer technical phone support? None. Had to send an email, and have been getting response, “our technical customer support person is on sick leave”… Time to return this! We will see how THAT goes….
zack lavell
GBThe wheels are beautiful worth the wait The wheels are beautiful and well worth the wait… I had some issues with customs paper work which was rectified by Milk. However it was very frustrating due to shipping delay… shipping took a month longer than expected with out an update regarding the issue… after it is all said and done I know this is a very small company and I understand that they are doing their best to keep up in a niche market. The final product is fantastic and overall well worth the wait. I suggest a YouTube video on installation the QR code provided did not have a video for the wheels or kickstand from what I remember… it’s pretty straightforward but would be helpful for others in the future I’m sure…