What a customer support nightmare What a customer support nightmare. I ordered a seat drop kit and paid for expedited shipping. It arrived 8wks later (not 2wks). I only got automated emails of the delays. No phone number available to call. They only allow email communication. When I finally got the seat drop, it didn’t fit the bike. Customer technical phone support? None. Had to send an email, and have been getting response, “our technical customer support person is on sick leave”… Time to return this! We will see how THAT goes….

Customer service is TERRIBLE Customer service is TERRIBLE! I've been contacting them for over a week regarding my order (which is a week late with no updates) they send me an email stating the order is delayed. I paid for the expedited shipping to have the order before a trip to no avail. I like their products but, for the horrible customer service I'll be taking my business to Warp9 in the future, even if it is a bit more expensive. At least I'll have my orders delivered on time and they are responsive to inquiries.

I wouldn’t come back. Customer service is absolutely nonexistent. All they send are automated emails and shipping time is not true to their website. Will be at least a month after they say.. I ordered my custom warp9s at the same time, and they have been on my bike for months now

I recently got the 16” supermotos… I recently got the 16” supermotos (ultra wide) for my talaria sting r and I absolutely love the look and feel of them on the road. The rims and hubs have a really nice mass and are machined very well. The heave gauge spokes are also a great add for the cost. If you have stock forks you have to run a 80/80 profile tire which they do not put on the wider rims, which I got with out checking the clearance for that tire (my fault). I ended up having to get a 80/80 tire put on the 2.5” front rim (no problem). it now fits and works great. No problems with alignment or clearance.

Great wheel and price but arrived a little crooked Had a good experience with my order, build time was under the quoted time frame and I had my 16” wheel at my doorstep in the US in 3 weeks! Build quality is excellent however my wheel arrived out of true and was contacting my drivetrain on about half the tires circumference. I had to dish/offset it but I’ll likely need to bring it to a shop to get it straightened out on a proper stand.