Solid 4-star experience Solid 4-star experience. Rode round trip from suburban DC (VA) to NYC. Buses were super punctual in both directions, drivers were professional and got us to our destination safely. We stopped for 10 mins on the way up on the NJ turnpike, and came nonstop on the way back. Just about 4 hours each way. On the negative side, the buses’ interiors were a tad on the old side, not uncomfortable or dirty, but a bit dated. Don’t expect a brand new luxurious coach. The WiFi was also pretty bad, but that’s not a problem if you have enough data on your plan. Good value for under $60 round trip.

Bus broke down with an engine fire Bus broke down with an engine fire. Stranded on freeway 20 min outside NY for over 2 hours. No communication was made to tell passengers what was going on. Finally a state trooper was able to share with us what was happening. Made it 3 hours past the scheduled time into NY. Missed my afternoon plans in NY. Extremely disappointed with this bus trip and how passengers were treated.

I went from Cambridge to New York City… I went from Cambridge to New York City on new year's eave. Going down, the driver was driving way too aggressively, too fast and too close to other cars. I imagine the drivers run on a tight schedule, but this was just ridiculous. Going back on new year's day, however, we had another driver, who was very different. He drove calmer and kept his distance, which made the trip much more enjoyable.

Travel from Luxor to Hurghada in Egypt Travel from Luxor to Hurghada in Egypt, for the luggage they ask me 100 egp, however in the ticket is written that will be free, because included in the ticket . I'm not complaining about the price, the problem is about the trust.

Poor customer service I would give a zero star if I could. Perhaps the customer service people had a lot of bad experience with their customers in general. But even so, that does not give you an excuse to be rude to other customers. After reading hundreds of other reviews about go bus on yelp that their experience riding buses (i.e. waiting for more than an hour, driver not knowing the route, and on and on) were often horrible, I am determined to never use their service again. Yes, not everything can be perfect and bus fares a lot cheaper than train tickets, but there are about 10 other options to choose.