Overall the experience was… Overall the experience was satisfactory. On the trip to our destination, the bus was prompt and quick however on the return trip, the first bus had tech issues then we had to wait for a back up bus. Once it arrived we left then had to stop off to drop off a driver who apparently was off work? Then the driver, who was very nice, couldn't maintain his lane while driving. We arrived almost an hour later then originally scheduled. Overall the trip was ok. Thank you!

Never again. 1st bus left 15 minutes late. Made an unscheduled stop. Arrive at destination 45 minutes late. 2nd bus. Arrived late. Wouldn’t allow passengers on. Bus was dirty. Toilet was disgusting. Driver was rude and inappropriate. Bus #6722 from Manhattan to Manassas, Saturday 2/29/2020. Plenty of witnesses and unhappy passengers. The rules of this platform sound like you just want good reviews so I don’t expect it to be published or acted upon. But I can prove every accusation.

The bus driver got lost The bus driver got lost - he did not know where the pick-up spot was in MD. This resulted in us taking a 45 min detour, which caused us to hit NYC rush hour and I missed Valentine's Day dinner reservations with my boyfriend which was the entire reason I was traveling up there anyways. Very upset with this service, and will not be using this company again.

Why going through New Jersey? The ride was great. Very smooth and handled very professionally. Except for one gigantic problem… Why is a bus traveling from Boston to New York City leaving New York City via the George Washington Bridge and reentering New York City via the Lincoln tunnel? Why did we have to drive through New Jersey? It added a half an hour to our ride for no reason!

Solid 4-star experience Solid 4-star experience. Rode round trip from suburban DC (VA) to NYC. Buses were super punctual in both directions, drivers were professional and got us to our destination safely. We stopped for 10 mins on the way up on the NJ turnpike, and came nonstop on the way back. Just about 4 hours each way. On the negative side, the buses’ interiors were a tad on the old side, not uncomfortable or dirty, but a bit dated. Don’t expect a brand new luxurious coach. The WiFi was also pretty bad, but that’s not a problem if you have enough data on your plan. Good value for under $60 round trip.