Ms FeyiFoluwa
GBRented a car in Montenegro Rented a car in Montenegro, the staff were great, super friendly and efficient! Even got upgraded to a better car which was a plus!
Ss
DKExcellent Service from Emir at Green Motion Istanbul I recently had the pleasure of dealing with Emir at Green Motion in Istanbul, and I must say, the service provided was outstanding. Emir not only offered us a fantastic deal on a car, but he also went above and beyond to ensure our experience was seamless. From the moment we walked in, Emir greeted us with a warm smile and a friendly demeanor. He patiently listened to our requirements and provided us with several options tailored to our needs, ensuring we got the best value for our money. What truly impressed me was Emir’s attention to detail and willingness to accommodate our requests. He thoroughly explained the terms of the rental agreement and answered all our questions with professionalism and clarity. Thanks to Emir, we were able to secure a great car at a competitive price, making our trip to Istanbul even more enjoyable. I highly recommend Green Motion, especially if you have the pleasure of dealing with Emir. His exceptional customer service skills truly made a difference, and I will certainly be returning for my future car rental needs.
Dr Anna
CYGood experience and friendly staff. 9/10 Good and helpful communication with onsite staff, pleasant to deal with and explained everything in full. A little disappointed that I was not accompanied to the hire car, just given the keys and pointed out where it was parked. The vehicle had several areas of damage which I took the time to photograph to save any dispute upon return. All went well as it happened upon returning the car. Pick up and drop off to the terminal is about every 15 minutes so no waiting around for ages. Happy to book with this company again.
Chudo
ZAI received Great experience going… I received Great experience going through through website & called the agent to ask some more details. I wasn't happy though because the deposit amount is not stated online. I had to call the Call Centre to get that. If your team can attend to that. Otherwise I received Great offer.
Rim TRABELSI
TRI had a very bad experience with Green… I had a very bad experience with Green motion Istanbul Airport. Despite the fact that the staff at the reception tries to show kindness in taking care of the customers, they give you incomplete or wrong information, I don't know if it's a language problem or a voluntary behavior. In my recent rental, they charged me an extra 250 usd claiming that it was related to a car repair that I had damaged when they had already taken the insurance costs to tell me that it included any possibility of scratching the car. Every time I call to ask for explanations they tell me that someone will call in 5 minutes and that they don't speak English, by chance and after several days of trying I got an answer that finally gave me a whatsApp contact. They submitted an invoice without the same stamp that anyone could prepare claiming it was the repair invoice. What repair? a small scratch!!! I ended up paying the insurance and the fake invoice If they think they're going to win like this, they should know that they're going to lose a lot of customers with this attitude.