Nothing wrong with the service but… Nothing wrong with the service but nearly 2 weeks after returning the car I'm still waiting for a £1200 deposit back. Hired a car from Europecar since and my deposit was returned when I returned the car. Cheap hire cars but multiple customer deposits held for no reason. I won't be using Green Motion again.

When I arrived to collect the car &… When I arrived to collect the car & despite that I'd paid full insurance via Easyjet who I'd organised the prepaid car rental booking through together with my flight. Due to my not having a credit card ? at the counter i was forced to pay £372 for a revised full insurance which if i didn't take out they would not have let me have the car, I was with my wife and looking forward to our Scottish holiday trip, I have a full clean license etc, they were a bit abrupt too if I'm honest about it all. So they held a gun to my head or I couldn't have a car , which was very distasteful, don't hire a car from these people , they seem untrustworthy, plus also I paid for a VW Golf category car but told at the counter they only had a Citroen C3 which I don't think is the same category unless I'm mistaken!

I had a very bad experience with Green… I had a very bad experience with Green motion Istanbul Airport. Despite the fact that the staff at the reception tries to show kindness in taking care of the customers, they give you incomplete or wrong information, I don't know if it's a language problem or a voluntary behavior. In my recent rental, they charged me an extra 250 usd claiming that it was related to a car repair that I had damaged when they had already taken the insurance costs to tell me that it included any possibility of scratching the car. Every time I call to ask for explanations they tell me that someone will call in 5 minutes and that they don't speak English, by chance and after several days of trying I got an answer that finally gave me a whatsApp contact. They submitted an invoice without the same stamp that anyone could prepare claiming it was the repair invoice. What repair? a small scratch!!! I ended up paying the insurance and the fake invoice If they think they're going to win like this, they should know that they're going to lose a lot of customers with this attitude.

I received Great experience going… I received Great experience going through through website & called the agent to ask some more details. I wasn't happy though because the deposit amount is not stated online. I had to call the Call Centre to get that. If your team can attend to that. Otherwise I received Great offer.

Un premier contact de qualité A quality first contact Rapide, clair et simple. Un site bien construit, de consultation facile. Attendons maintenant le contact avec le personnel de l’agence, la remise du véhicule et son retour aprés utilisation. Fast, clear and simple. A well-built site, easy to consult. Let's now wait for contact with the agency's staff, the delivery of the vehicle and its return after use.