Car hire The City Airport branch is located approx 5 minutes walk from the tube station, which was not immediately obvious when I booked. The staff were super helpful, car released promptly and there was no hassle returning the vehicle.

Never again Booked and paid in advance for a Toyota Prado, because I had to take people around in UAE. But on arrival I was informed that it had never been available, did not exist in the fleet. Ended up with a smaller car, since we arrived in the middle of the night, and had to go to the hotel. Had to get a bigger car from somewhere else afterwards. No reply from GreenMotion, no reduction in price. Nothing could be done by local staff, they just referred to head office - and head office has never responded to emails or phone calls. Have so far waited for reply since February

Rented a car in Montenegro Rented a car in Montenegro, the staff were great, super friendly and efficient! Even got upgraded to a better car which was a plus!

Stay away Avoid at all costs. I booked a car from April 21 until April 29 and called the agency on the 20/04 to ask if I could pick-up the car on April 22 instead of the 21. I was told that it was no problem at all and that I could just come on April 22 to pick up the car. On April 22, after waiting for 35 minutes in the sun outside with my family including 2 young children, I was told that there was no car left for me, that I should just wait to see if maybe there was one available. At this point I should mention that the rental was already paid for. When my wife and I started to complain to the manager and say that it was unacceptable, we were told that since we were not "nice people", he refused to give us the car, as if it were his personal decision... We were left to take our 50kg of luggage out in the street and go to another rental agency, lost 4hours in the process and about 500€.

Excellent Service from Emir at Green Motion Istanbul I recently had the pleasure of dealing with Emir at Green Motion in Istanbul, and I must say, the service provided was outstanding. Emir not only offered us a fantastic deal on a car, but he also went above and beyond to ensure our experience was seamless. From the moment we walked in, Emir greeted us with a warm smile and a friendly demeanor. He patiently listened to our requirements and provided us with several options tailored to our needs, ensuring we got the best value for our money. What truly impressed me was Emir’s attention to detail and willingness to accommodate our requests. He thoroughly explained the terms of the rental agreement and answered all our questions with professionalism and clarity. Thanks to Emir, we were able to secure a great car at a competitive price, making our trip to Istanbul even more enjoyable. I highly recommend Green Motion, especially if you have the pleasure of dealing with Emir. His exceptional customer service skills truly made a difference, and I will certainly be returning for my future car rental needs.