Un premier contact de qualité A quality first contact Rapide, clair et simple. Un site bien construit, de consultation facile. Attendons maintenant le contact avec le personnel de l’agence, la remise du véhicule et son retour aprés utilisation. Fast, clear and simple. A well-built site, easy to consult. Let's now wait for contact with the agency's staff, the delivery of the vehicle and its return after use.

London Heathrow Airport Let's start from the beginning. Attempting to reach them via the phone number provided in the email from the airport is impossible. There's no shuttle service, just a regular bus that runs once an hour. The car pickup process is lengthy, the staff is incompetent, and despite booking for a specific time, the car wasn't ready. We waited for over an hour. There are no restroom facilities available on-site. Existing damages were not listed on the pickup protocol; you have to document them yourself. Returning the car becomes a theater of finding damages. Eventually, they reluctantly filled out the pickup protocol. No damages were noted. I asked about the deposit refund duration and was told a maximum of 10 working days. It's been three weeks now, and I haven't received my money back. The company is holding onto my funds. Despite complaints, there's been no response. Stay away from this makeshift company. It's better to pay a few extra euros and avoid the hassle.

No car, no representative, no compensation Booked a rental car with Green Motion through Zest Car Rental, only to find there was no Green Motion representative at the airport to greet us and there was no car. Calls to help lines were unanswered for an hour and were of no help once we did get through. We were then forced to rent a car locally with a more reputable supplier and try to claim a refund later. All this having just arrived with a young child. It then took over two months to get any kind of refund, but only the absolute minimum necessary (exclusive of taxes, surcharges, insurances, etc.) leaving me significantly out of pocket. Not once did anyone show any kind of good will or additional compensation. Please stay well away from Green Motion and Zest Car Rental.

I received Great experience going… I received Great experience going through through website & called the agent to ask some more details. I wasn't happy though because the deposit amount is not stated online. I had to call the Call Centre to get that. If your team can attend to that. Otherwise I received Great offer.

I rented a car from Green Motion… I rented a car from Green Motion Liverpool airport. I was treated with the utmost respect and the delivery of service was excellent. Yasin, Mo, Mushy and Sal were on time, they provided me with a quality car and it took 15 minutes only to complete paperwork and get me on the road. Thank you guys. I will be back and I will recommend Green Motion Liverpool Airport to everyone.