Im a real person :D I had a good… Im a real person :D I had a good experience. Quick checkin and checkout. Hired small car which had competitive price for 4 days. Payed for Green Motion full insurance and had zero problem.

Shockingly bad service and lying! When we arrived at Waverley after long journey from London, we were told no car available for us as reserved car had cracked windscreen. No alternative car available and no indication given of when car might be available. When we protested Green Motion representative totally changed his story and said we could not have car because we had a dog. My wife offered to take dog on public transport if they could give us car to transport our luggage, but no car available. We are shocked by lack of availability of car, but even more by cynical lying behaviour of representative.

Car hire The City Airport branch is located approx 5 minutes walk from the tube station, which was not immediately obvious when I booked. The staff were super helpful, car released promptly and there was no hassle returning the vehicle.

I received Great experience going… I received Great experience going through through website & called the agent to ask some more details. I wasn't happy though because the deposit amount is not stated online. I had to call the Call Centre to get that. If your team can attend to that. Otherwise I received Great offer.

Rented a car in Montenegro Rented a car in Montenegro, the staff were great, super friendly and efficient! Even got upgraded to a better car which was a plus!