Never again Booked and paid in advance for a Toyota Prado, because I had to take people around in UAE. But on arrival I was informed that it had never been available, did not exist in the fleet. Ended up with a smaller car, since we arrived in the middle of the night, and had to go to the hotel. Had to get a bigger car from somewhere else afterwards. No reply from GreenMotion, no reduction in price. Nothing could be done by local staff, they just referred to head office - and head office has never responded to emails or phone calls. Have so far waited for reply since February

When I arrived to collect the car &… When I arrived to collect the car & despite that I'd paid full insurance via Easyjet who I'd organised the prepaid car rental booking through together with my flight. Due to my not having a credit card ? at the counter i was forced to pay £372 for a revised full insurance which if i didn't take out they would not have let me have the car, I was with my wife and looking forward to our Scottish holiday trip, I have a full clean license etc, they were a bit abrupt too if I'm honest about it all. So they held a gun to my head or I couldn't have a car , which was very distasteful, don't hire a car from these people , they seem untrustworthy, plus also I paid for a VW Golf category car but told at the counter they only had a Citroen C3 which I don't think is the same category unless I'm mistaken!

Surprised how well everything went Enthusiastic and helpful staff in Glasgow, easy and quick shuttle bus, easy check-in and return. Great value because I arranged my own excess insurance for only £3.49 per day through questor-insurance.co.uk Yes, I was debited £1200 security deposit on arrival, but that was refunded within a week. Yes, I had to check for damage and take snaps to cover myself, but that is normal these days. Yes, they checked the car very very carefully for damage, but it was ok😀 Car park was muddy with pot holes.

Workshop expérience ever Workshop expérience ever. They cancelled our car last minute for no ressource ! And we have a baby. It was awful to fine a car last min …. Ans they didn’t reimburse what we paid! Never again

Great driver I am 19.5 years old, I live in Israel, a country with many different land features, I travel a lot, I have had my license for two years, and I travel a lot i never done a exsiden in my eintier life