A bit too expensive A bit too expensive; it costs as much as driving your own car, so there is no incentive on saving on that end and it takes a bit too long, but otherwise, the service is smooth and buses are much cleaner than they where in the past. The one thing that has improved due to the increase fees, is a much higher quality of riders.

Don't use Martz 2/1/24- the bus driver refused to put on any type of air. There was no air blowing from the top, foot, or sides of the bus. No air circulation what so ever. I asked the bus driver twice to put the air on and his response was someone will complain. LIAR! This bus driver is a mean person. Complaining to the coward administration doesn't do any good.

Martz new reservation system sucks Martz new reservation system sucks. I’ve literally lost paid for bus tickets because the site crashes constantly and apparently conflicts with iPhones. This system is completely unfair to commuters who work (sometimes overtime) and can’t always predict what bus they can catch. So, the only option is to wait until you’re sure what bus and by then it’s often full. They say you can just cancel it but if the system doesn’t work well and is unreliable-wth?

Too Few Buses returning nightly to the Poconos Dear whoever is on charge of scheduling, can you please reevaluate your bus schedule leaving NewYork City and heading to the Poconos in Pa. Your nightly bus schedule leaving NYC is crushing! 7pm, 8:30pm and 11:30pm is just too little! Would you reconsider an hourly schedule, to accommodate all the commuters who use your service.

On Monday July 10, 2023 On Monday July 10, 2023, 6:30 scheduled bus have no air conditioning for our daily commuters. We are summon to pay your costly bus rates. We definitely expect highest quality of service. You should reimburse the commuters their funds. Also conduct better maintenance services for your bus. This is unacceptable service and Martz needs to be ashamed to provide unacceptable service. Would you put your family on hot bus and make them suffer? I don't think so. You need to make better decisions and improve your service.