Joyce Mandell
GBThe bus did not enforce mask rules at… The bus did not enforce mask rules at all. I was very uncomfortable in a bus with at least half of the people unmasked. No announcement from the driver, unlike other modes of transportation like LIRR, New Jersey Transit and Amtrak.
customer
GBIt doesn't matter when you take Martz… It doesn't matter when you take Martz they are always on time. When there is heavy traffic, they radio other bus drivers for better alternate routes for a smooth ride. Always excellent.
Larry
GBDrivers & Staff are Friendly Drivers & Staff are Friendly Prices too high for the services rendered. Management doesn't seem to care about the customers. They instituted a reservation system without polling the daily commuters. They are catering to the vacationers who ride a few times a year instead of us who take the bus 250+ days a year.
Annisa Bryant
GBOn Monday July 10, 2023 On Monday July 10, 2023, 6:30 scheduled bus have no air conditioning for our daily commuters. We are summon to pay your costly bus rates. We definitely expect highest quality of service. You should reimburse the commuters their funds. Also conduct better maintenance services for your bus. This is unacceptable service and Martz needs to be ashamed to provide unacceptable service. Would you put your family on hot bus and make them suffer? I don't think so. You need to make better decisions and improve your service.
customer
GBA bit too expensive A bit too expensive; it costs as much as driving your own car, so there is no incentive on saving on that end and it takes a bit too long, but otherwise, the service is smooth and buses are much cleaner than they where in the past. The one thing that has improved due to the increase fees, is a much higher quality of riders.