Bella B
GBMartz new reservation system sucks Martz new reservation system sucks. I’ve literally lost paid for bus tickets because the site crashes constantly and apparently conflicts with iPhones. This system is completely unfair to commuters who work (sometimes overtime) and can’t always predict what bus they can catch. So, the only option is to wait until you’re sure what bus and by then it’s often full. They say you can just cancel it but if the system doesn’t work well and is unreliable-wth?
Rose
GBBring back overnight to AC My refund for discontinued Sunday Atlantic City trip was satisfactorily processed. So that part was 5 stars. Just so disappointed that Martz only runs one day a week, maybe less after September. Cannot do an overnight. Don't feel safe to go into city station. Hope a day for overnight to AC comes back. How times have changed!
N S
GBBring water and be ready to sweat Not a fan of the air quality in the bus. Was 80 today outside and for the entire commute; the outdoor temp dropped to 70 in nightfall yet the bus remained the same 79 inside with stagnant air. I looked around and saw that everyone else was SWEATING while it was cool outside.
Esmerdla
GBDon't use Martz 2/1/24- the bus driver refused to put on any type of air. There was no air blowing from the top, foot, or sides of the bus. No air circulation what so ever. I asked the bus driver twice to put the air on and his response was someone will complain. LIAR! This bus driver is a mean person. Complaining to the coward administration doesn't do any good.
Annisa Bryant
GBOn Monday July 10, 2023 On Monday July 10, 2023, 6:30 scheduled bus have no air conditioning for our daily commuters. We are summon to pay your costly bus rates. We definitely expect highest quality of service. You should reimburse the commuters their funds. Also conduct better maintenance services for your bus. This is unacceptable service and Martz needs to be ashamed to provide unacceptable service. Would you put your family on hot bus and make them suffer? I don't think so. You need to make better decisions and improve your service.