Bring water and be ready to sweat Not a fan of the air quality in the bus. Was 80 today outside and for the entire commute; the outdoor temp dropped to 70 in nightfall yet the bus remained the same 79 inside with stagnant air. I looked around and saw that everyone else was SWEATING while it was cool outside.

Martz new reservation system sucks Martz new reservation system sucks. I’ve literally lost paid for bus tickets because the site crashes constantly and apparently conflicts with iPhones. This system is completely unfair to commuters who work (sometimes overtime) and can’t always predict what bus they can catch. So, the only option is to wait until you’re sure what bus and by then it’s often full. They say you can just cancel it but if the system doesn’t work well and is unreliable-wth?

So far service has been good buses seem… So far service has been good buses seem to be clean but about 2 weeks ago on the 8.00 a,m, run leaving from Mt. Pocono to Port Authority driver didn't wear a mask in spite of being a mature gentleman. You should also clean & sanitize the panels where the ac & lights are indidually controlled if you sit & look up there's so many fingerprints !! Tons of germs!

Ticket system I think the new reservation ticket system is an inconvenience. Having to always book a trip every single time we need to travel is extra steps/tasks for commuters. Where as our old system simply scan the code for the ride is more flexible. If this ticket system is going to be mandatory and you are removing the old system, I can’t imagine what will happen if and when the system/Martz webpage goes down. I would suggest to keep our existing ticket system for those commuters who do not have time to book every single ride every day and incorporate the new reservation ticket system as needed basis. Thank you!

Things just keep getting worse Things just keep getting worse. For some reason they continue to cave to the pressure brought by occasional riders rather than listening to the thoughts of daily commuters. The reservation system is a nightmare that no one wanted and the new website is ridiculously slow and a pain to navigate. It’s a shame really. I’ve been riding for 13 years and was hoping it would get better or stay the same, instead it’s gotten worse. Wonder if that imaginary train will ever actually happen.