Esmerdla
GBDon't use Martz 2/1/24- the bus driver refused to put on any type of air. There was no air blowing from the top, foot, or sides of the bus. No air circulation what so ever. I asked the bus driver twice to put the air on and his response was someone will complain. LIAR! This bus driver is a mean person. Complaining to the coward administration doesn't do any good.
N S
GBBring water and be ready to sweat Not a fan of the air quality in the bus. Was 80 today outside and for the entire commute; the outdoor temp dropped to 70 in nightfall yet the bus remained the same 79 inside with stagnant air. I looked around and saw that everyone else was SWEATING while it was cool outside.
Allyson McGlynn
GBGreat service Easy process for ticket purchase, friendly customer service when I called with a question, on time departure, comfortable seating and temperature in bus. Driver was friendly and drove safe. I felt safe through the while process with COVID safety they had in place
Mj
GBBus was on time ,clean but packed so me… Bus was on time ,clean but packed so me and my kids had to seat away from each other ,some customers had they backpacks and stuff placed next to empty seats that's not right the driver should check that. And they're should be seat number on the ticket like airline has.
customer
GBScranton to NYC route was good Scranton to NYC route was good. However, the bus got overcrowded because the passengers from a subsequent bus were allowed to board the previous bus. Also, there was no movie during the ride which makes the ride time seem longer so running movies for the passengers is the cheapest way to make the ride more enjoyable (as airlines figured this out a long time ago)