Martz Group

239 Old River Road, 18702, Wilkes-Barre, United States
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3.25
Based on 20 Reviews

5

25.00%

4

25.00%

3

15.00%

2

20.00%

1

15.00%
About Martz Group

The Martz Group, founded in 1908, is a 5th generation, family owned and operated transportation company with headquarters in Wilkes-Barre, Pennsylvania. The mission of the Martz Group is to provide safe, reliable and courteous service at an affordable price, and has stayed true to this mission, vision and community for over a century. The services offered have continuously evolved for the last 100 years, providing transportation in 7 states; Pennsylvania, New York, New Jersey, Maryland, Washington D.C and Florida.

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customer
GB

Ticket system I think the new reservation ticket system is an inconvenience. Having to always book a trip every single time we need to travel is extra steps/tasks for commuters. Where as our old system simply scan the code for the ride is more flexible. If this ticket system is going to be mandatory and you are removing the old system, I can’t imagine what will happen if and when the system/Martz webpage goes down. I would suggest to keep our existing ticket system for those commuters who do not have time to book every single ride every day and incorporate the new reservation ticket system as needed basis. Thank you!

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customer
GB

It doesn't matter when you take Martz… It doesn't matter when you take Martz they are always on time. When there is heavy traffic, they radio other bus drivers for better alternate routes for a smooth ride. Always excellent.

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Annisa Bryant
GB

On Monday July 10, 2023 On Monday July 10, 2023, 6:30 scheduled bus have no air conditioning for our daily commuters. We are summon to pay your costly bus rates. We definitely expect highest quality of service. You should reimburse the commuters their funds. Also conduct better maintenance services for your bus. This is unacceptable service and Martz needs to be ashamed to provide unacceptable service. Would you put your family on hot bus and make them suffer? I don't think so. You need to make better decisions and improve your service.

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Abbey Simms
GB

Great Service Clean buses. Friendly bus drivers. Very good with being on time. Was late once getting us back to our destination, but communicated with the passengers constantly. We were kept informed and when the nice, clean and empty bus arrived we all got to sit and space out very well.

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Rose
GB

Bring back overnight to AC My refund for discontinued Sunday Atlantic City trip was satisfactorily processed. So that part was 5 stars. Just so disappointed that Martz only runs one day a week, maybe less after September. Cannot do an overnight. Don't feel safe to go into city station. Hope a day for overnight to AC comes back. How times have changed!

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