Martz Group

239 Old River Road, 18702, Wilkes-Barre, United States
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3.25
Based on 20 Reviews

5

25.00%

4

25.00%

3

15.00%

2

20.00%

1

15.00%
About Martz Group

The Martz Group, founded in 1908, is a 5th generation, family owned and operated transportation company with headquarters in Wilkes-Barre, Pennsylvania. The mission of the Martz Group is to provide safe, reliable and courteous service at an affordable price, and has stayed true to this mission, vision and community for over a century. The services offered have continuously evolved for the last 100 years, providing transportation in 7 states; Pennsylvania, New York, New Jersey, Maryland, Washington D.C and Florida.

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customer
GB

Ticket system I think the new reservation ticket system is an inconvenience. Having to always book a trip every single time we need to travel is extra steps/tasks for commuters. Where as our old system simply scan the code for the ride is more flexible. If this ticket system is going to be mandatory and you are removing the old system, I can’t imagine what will happen if and when the system/Martz webpage goes down. I would suggest to keep our existing ticket system for those commuters who do not have time to book every single ride every day and incorporate the new reservation ticket system as needed basis. Thank you!

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Bella B
GB

Martz new reservation system sucks Martz new reservation system sucks. I’ve literally lost paid for bus tickets because the site crashes constantly and apparently conflicts with iPhones. This system is completely unfair to commuters who work (sometimes overtime) and can’t always predict what bus they can catch. So, the only option is to wait until you’re sure what bus and by then it’s often full. They say you can just cancel it but if the system doesn’t work well and is unreliable-wth?

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NILDA ALINSO
GB

Martz is clean Martz is clean, punctual and nice. The only thing is that the seats 💺 are too narrow. The person sitting next to you is on your arm or sometimes the person next to u spread out too much on his seat to make u uncomfortable thru the long ride.

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customer
GB

It doesn't matter when you take Martz… It doesn't matter when you take Martz they are always on time. When there is heavy traffic, they radio other bus drivers for better alternate routes for a smooth ride. Always excellent.

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Jay
GB

I understand the pandemic when busses… I understand the pandemic when busses had to be cut, but now more busses need to added to your schedule. I have seen one bus that people had to stand up for almost 2 hour ride, folks left behind and they had to wait hours for the next bus. I suggest that Martz should invest in a small van to hold the smaller amount of folks left behind, going to the water park and especially at night when u have the late busses. This I feel will save on cost and gas or even all electric. Speaking of electric busses they will save the rising cost of gas passed on to the patrons in ticket cost.

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