customer
GBTicket system I think the new reservation ticket system is an inconvenience. Having to always book a trip every single time we need to travel is extra steps/tasks for commuters. Where as our old system simply scan the code for the ride is more flexible. If this ticket system is going to be mandatory and you are removing the old system, I can’t imagine what will happen if and when the system/Martz webpage goes down. I would suggest to keep our existing ticket system for those commuters who do not have time to book every single ride every day and incorporate the new reservation ticket system as needed basis. Thank you!
Rose
GBBring back overnight to AC My refund for discontinued Sunday Atlantic City trip was satisfactorily processed. So that part was 5 stars. Just so disappointed that Martz only runs one day a week, maybe less after September. Cannot do an overnight. Don't feel safe to go into city station. Hope a day for overnight to AC comes back. How times have changed!
Mj
GBBus was on time ,clean but packed so me… Bus was on time ,clean but packed so me and my kids had to seat away from each other ,some customers had they backpacks and stuff placed next to empty seats that's not right the driver should check that. And they're should be seat number on the ticket like airline has.
Esmerdla
GBDon't use Martz 2/1/24- the bus driver refused to put on any type of air. There was no air blowing from the top, foot, or sides of the bus. No air circulation what so ever. I asked the bus driver twice to put the air on and his response was someone will complain. LIAR! This bus driver is a mean person. Complaining to the coward administration doesn't do any good.
customer
GBSo far service has been good buses seem… So far service has been good buses seem to be clean but about 2 weeks ago on the 8.00 a,m, run leaving from Mt. Pocono to Port Authority driver didn't wear a mask in spite of being a mature gentleman. You should also clean & sanitize the panels where the ac & lights are indidually controlled if you sit & look up there's so many fingerprints !! Tons of germs!