customer
GBTicket system I think the new reservation ticket system is an inconvenience. Having to always book a trip every single time we need to travel is extra steps/tasks for commuters. Where as our old system simply scan the code for the ride is more flexible. If this ticket system is going to be mandatory and you are removing the old system, I can’t imagine what will happen if and when the system/Martz webpage goes down. I would suggest to keep our existing ticket system for those commuters who do not have time to book every single ride every day and incorporate the new reservation ticket system as needed basis. Thank you!
Rose
GBBring back overnight to AC My refund for discontinued Sunday Atlantic City trip was satisfactorily processed. So that part was 5 stars. Just so disappointed that Martz only runs one day a week, maybe less after September. Cannot do an overnight. Don't feel safe to go into city station. Hope a day for overnight to AC comes back. How times have changed!
customer
GBIt doesn't matter when you take Martz… It doesn't matter when you take Martz they are always on time. When there is heavy traffic, they radio other bus drivers for better alternate routes for a smooth ride. Always excellent.
Abbey Simms
GBGreat Service Clean buses. Friendly bus drivers. Very good with being on time. Was late once getting us back to our destination, but communicated with the passengers constantly. We were kept informed and when the nice, clean and empty bus arrived we all got to sit and space out very well.
G Fell
GBI have used Martz a few times in the… I have used Martz a few times in the last few months and they have been uneventful and pleasant. On the 18th of June I took a bus trip from Scranton, PA to Boston it was a Greyhound trip returning on the 21st. The first leg of my trip was a Martz Trailway from Scranton to NY uneventful. Second bus was stuck on side of road for 5 hours. Going home on Monday missed my bus to Scranton 2:20 in afternoon was told I could not get bud till 530am Tuesday I crossed the street to a Martz Trailways and the man there had me on a bus at 4:30 Monday and I arrived in Scranton 2 hours later than I was suppose to. It was very frightening to me a d Martz Trailways saved the day.