Avoid these scammers! Ordered a variety of 4 wheeler parts. After waiting two months, I contacted customer service who said that they were waiting on one part. I asked that they ship the other parts and then ship the additional part when it comes in. After waiting another month, I received notice that my shipment was “lost”, I then disputed charges on my credit card. A few days later, I notified that my shipment was “found” and would be delivered within two days. Upon receiving the parts, I reversed the charge back, but was still missing a $160 part. Partzilla then told me to return all parts and sent me a return shipping label. I then contacted customer service via text and email. I received an e-mail from a complete imbecile who was rude and refuse to give their name. I requested to speak with a supervisor. Another person who also refused to identify themselves emailed me and stated that I would receive a refund credit on my account. It has been over a year and nothing. This company is a rip off and a joke!

Do Not Believe Shipping Times Ships in 1-2 days means a shipping label will be created and sit in the warehouse for another 3 days. Parts ordered on April 23, no activity on “track your shipment” until April 29. These were in stock parts. May 02 and I am still waiting for parts.

Don't ship when promised Decent prices, but impossible to get product in a timely manner. Items state they ship in a couple of days but then a week later nothing has shipped and when you call in, they tell you they haven't received the parts yet.

Be patient, fantastic parts diagrams! So the lead time on parts to process is slightly misleading BUT think about where they might all come from first before complaining or ordering. In the checkout people have the option to ship what's in stock first or wait until everything is together. I've never had an issue as of yet and that's why I keep returning to partzilla. Not only do they have some of the best diagrams with part numbers but I'd say 80% in stock for my applications so far and shipping is still fast.

18 year old Suzuki I ordered a front fender for my 18 year old suzuki JR50 and the new fender color didn't match. They sent me a return authorization and I sent the fender back. I received a full refund very quickly. They researched the fender that I needed based on the serial number so I could order the right color. The customer service has been excellent.