A cluster f Couldn't place order from phone contacted support told to clear cookies and cache. Still didn't work. Tried to place order from pad, same issue, live chat, clear cookies and cache. Still didn't work. Moved to desktop. Placed order. Called installer this morning and they haven't received tires. Received email from TireBuyer yesterday they would be delivered by 8 pm last night. Now installer telling us they were delivered to wrong location and have to wait until Monday.

I am unhappy with the overall… I am unhappy with the overall experience because the store didn’t realize that tire buyer pays for installation before hand. Maybe there should be some better communication between tire buyer and the store and maybe the guy behind the counter at the store was new and didn’t understand. But it took 15 20 minutes to get it all figured out. Am I going to have to call the store every time to confirm they got paid for the installation?

Bad experience Have not had a good experience with Tirebuyer. First, my order was shipped late so I had to reschedule with one of their recommended installers, Pepboys. Then, Pepboys overbooked the day because their online scheduling system doesn’t work. I waited 4.5 hours to have my tires installed!! The kicker: TireBuyer knew about the scheduling issues with PepBoys and never did anything about it! No warning and still recommends them as an installer. Go with Tirerack.com instead and save yourself the hassle!!

Best tire buying experience short of… Best tire buying experience short of buying tires from the shop who will install them..I was looking for Ultra high performance tires so most shops don't carry them. Tirescanner had the tires in stock, had them cheaper than anyone else, and they were delivered for free within two days. Also I had an issue were I ordered the wrong size, so I called them, and they have great no hassle customer service!

Simply awful. Avoid. Simply awful. 1. Cancelled order without notifying me. 2. Still waiting on refund. 3. Customer Service Reps barely know English. 4. Offered a "make-good" code that was worth less than promo offers already on site. 5. Lied about availability