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USThis is my 2nd go at buying tires with… This is my 2nd go at buying tires with Tirebuyer . I’m an educational instructor which I like the company because of the teacher discount. Although there is a web tool the company uses called IDMe of which is a drawback. IDme ask to many personal questions. However, I reached out to the company customer support to let them know. I didn’t complete the IDme full question for but I did sign up. Short answer here from all this was the Tirebuyer support coordinator who was very supportive. Give this part of the company a high mark. Initiated a report so I might get the teacher discount. Though every little bit helps especially in this high interest cost of living. I will continue to look for quality tires and easy access through Tirebuyer. Just a good experience. The Teacher
Randi Robinson
USA cluster f Couldn't place order from phone contacted support told to clear cookies and cache. Still didn't work. Tried to place order from pad, same issue, live chat, clear cookies and cache. Still didn't work. Moved to desktop. Placed order. Called installer this morning and they haven't received tires. Received email from TireBuyer yesterday they would be delivered by 8 pm last night. Now installer telling us they were delivered to wrong location and have to wait until Monday.
Stan Dale
USExcellent delivery/Excellent install Thanks for your help. David & John were able to work me in Monday afternoon for the install. AWESOME! The delivery time was excellent. The installer IS excellent! All-round = PERFECT EXPERIENCE! Tirebuyer is my ONLY resource for tires for all my BMW’s, and the only tire distributor I recommend! Regards, Stan D.
Daniel
USMy order kept getting delayed My order kept getting delayed. First they delayed it by two days and then another two days. Customer service seemed disorganized. The tire installer actually told me the tires were installed before Tire Buyer even told me they were delivered. At least they seemed sorry and gave me a discount for the hassle. If you need a reliable delivery date, I would avoid this company.
Greg Wright
USThe installer that was listed on the… The installer that was listed on the approved list of installers was horrible. The pep boys made my son wait over 5 hours yesterday and still didn't install the tires. Today we rescheduled and they said it would take all day. We finally got so frustrated we took the tires from them and had them installed at a discount tire.