Tire Buyer now coordinates with the installer. Tire Buyer has had competitive prices, good selection, and free delivery (quick too if you live close to a warehouse hub). But, they have stepped it up a notch by dialing in the installation process by incorporating that cost up front and confirming the schedule. In the past they lacked any coordination with the installer and you were likely to be hit with extra costs. Five stars for improving that critical last step.

Excellent delivery/Excellent install Thanks for your help. David & John were able to work me in Monday afternoon for the install. AWESOME! The delivery time was excellent. The installer IS excellent! All-round = PERFECT EXPERIENCE! Tirebuyer is my ONLY resource for tires for all my BMW’s, and the only tire distributor I recommend! Regards, Stan D.

Will never buy from this company again Will never buy from this company again. Lied that they delivered tires and set up an appointment that cost me a days pay. Told tires got delivered late so no appointment. Called installer and told no tires were there. Got a phone call from someone in Kost corporate that said they were revaluing their relationship with company over their payments and delivery. Finally had tires delivered 2 weeks later and had them installed after waiting 1/2 hr past appointment set up tire. Going back to Tirerack.com from now on.

My order kept getting delayed My order kept getting delayed. First they delayed it by two days and then another two days. Customer service seemed disorganized. The tire installer actually told me the tires were installed before Tire Buyer even told me they were delivered. At least they seemed sorry and gave me a discount for the hassle. If you need a reliable delivery date, I would avoid this company.

It's been a pretty atrocious experience… It's been a pretty atrocious experience so far. After completing my order and scheduling an installation appointment, they never contacted me, never sent a confirmation email, and never fulfilled my appointment. It's a good thing I took a screenshot of my order confirmation or i'd be in trouble. I've reached out to reschedule. We'll see how it goes from here. Don't expect a good or easy experience though. Update, after 3 times calling back, and 3 times supposedly scheduling new appointments, I never got a single email, no one ever showed up and I never got a tire. Avoid at all costs.