My experience was a hot mess Ordered tires. Made installation appointment at installer. Received a confirmation that tires were delivered to installer. Showed up for 8am appointment the next day, no tires delivered to installer. Called Tirebuyer, tires were refused by installer, they don’t know why or when redelivery will occur. Was a giant mess. Asked for refund, 7-10 days for that. Went to Discount Tire, bought a set of better tires at a better price. Lesson learned.

It's been a pretty atrocious experience… It's been a pretty atrocious experience so far. After completing my order and scheduling an installation appointment, they never contacted me, never sent a confirmation email, and never fulfilled my appointment. It's a good thing I took a screenshot of my order confirmation or i'd be in trouble. I've reached out to reschedule. We'll see how it goes from here. Don't expect a good or easy experience though. Update, after 3 times calling back, and 3 times supposedly scheduling new appointments, I never got a single email, no one ever showed up and I never got a tire. Avoid at all costs.

Bad experience Have not had a good experience with Tirebuyer. First, my order was shipped late so I had to reschedule with one of their recommended installers, Pepboys. Then, Pepboys overbooked the day because their online scheduling system doesn’t work. I waited 4.5 hours to have my tires installed!! The kicker: TireBuyer knew about the scheduling issues with PepBoys and never did anything about it! No warning and still recommends them as an installer. Go with Tirerack.com instead and save yourself the hassle!!

My order kept getting delayed My order kept getting delayed. First they delayed it by two days and then another two days. Customer service seemed disorganized. The tire installer actually told me the tires were installed before Tire Buyer even told me they were delivered. At least they seemed sorry and gave me a discount for the hassle. If you need a reliable delivery date, I would avoid this company.

Simply awful. Avoid. Simply awful. 1. Cancelled order without notifying me. 2. Still waiting on refund. 3. Customer Service Reps barely know English. 4. Offered a "make-good" code that was worth less than promo offers already on site. 5. Lied about availability