Elvan Sevgi Turkan
GBnever make a deal bc they don't hold their end of it Bought a used 2015 Chevrolet equinox from wesley chapel Honda, at first everyone was great then once paper work was done service went down hill. We left with an empty gas tank, the finance deparment didn't hold their end of the deal, instead we were basically told we are saving 2000 dollars in the long run and to take the deal or get a higher interest rate. We had agreed to put 1000 down if they came down 1000 from the price our our vehicle they counteracted and said they would bring down the offer if we put 1210.70. We agreed and in the end they did not hold up their end of the deal or disclose they weren't going to either.
Vincent
GBThe experience was shockingly horrible! I went to the dealership for a service repair on my Honda Odyssey Elite. The service advisor was beyond amazing! However, I wanted to purchase a new Honda Civic Ex - L with Navigation and that is when the experience dramatically changed. Sorry we don't have the vehicle you want please go to our sister store in Tampa?!!!?! No numbers until I finally raised enough of a fuss. Then the service advisor gave me the sheet of paper with the numbers on it!!! The salesman didn't and I never even seen the manager!!! Very disappointed and trust me I'll be telling everyone that I know about how horrible of a sales experience it was.
Angela Burchfield
GBHonda has real people you can count on. Jason Hunter, service specialist, gave me great service and confidence that my vehicle was in good hands. He genuinely made me feel like Honda does care about saving me money while keeping me completely informed about my car maintenance needs.
Eileen Swain
GBBarely Tolerable The sale aspect of my purchase was pretty good. No real hassles. However, after the sale the nightmare begins. I will just say that they have the most unprofessional group of employees I have ever had the misfortune of dealing with and I will take my business to ANY other dealership before I come back there.
Meagan Rathman-Urena
GBMuch Improved If you went to Wesley Chaple Honda in the past and didn't have a fantastic experience, you are not alone! But let me tell you, they have really stepped it up a notch! When you find the right salesman your whole experience changes! My husband and I bought/leased new cars back in December and we worked with Tony. I hate car shopping and wasn't seriously in the market but he made it as painless as possible and even pleasent! So of you're even considering a new/used car, do yourself a favor and check them out!