Vincent
GBThe experience was shockingly horrible! I went to the dealership for a service repair on my Honda Odyssey Elite. The service advisor was beyond amazing! However, I wanted to purchase a new Honda Civic Ex - L with Navigation and that is when the experience dramatically changed. Sorry we don't have the vehicle you want please go to our sister store in Tampa?!!!?! No numbers until I finally raised enough of a fuss. Then the service advisor gave me the sheet of paper with the numbers on it!!! The salesman didn't and I never even seen the manager!!! Very disappointed and trust me I'll be telling everyone that I know about how horrible of a sales experience it was.
Sherina Robertson
GBGreat salesman and helpful staff Tino my salesman was excellent. Helpful and not pushy and did everything he could to get me in a new car. The financing process was a nightmare at the beginning but when I changed to Brad to help with my financing he gave exceptional service. He is fantastic at his job and very knowledgeable. I would tell anyone looking for a car to go see these two gentlemen they will not give up till you drive away in the perfect car. Thank you Tino and Brad in fully satisfied in my purchase.
Larry Roy
GBDishonest dealer. Don’t buy a vehicle there My wife and I asked the salesman about a 2020 Honda CR-V Hybrid. The price on the base model was 41 or 42K, plus tax and title. We asked for a comparison of the hybrid and the non-hybrid. Instead he brought back an itemization for the hybrid, at a 49.5% increase from what he said the base price would be. If that dealership pulled a stunt like that in China, the police would shut down their business. We will never shop there again.
Rodrigo Lopez
GBNo knowledge. "Our Technicians are factory trained so you can feel confident in the service you will receive" <<< That is wrong. For the third time going there to get my car serviced, they tell me something wrong with my car other than the actual issue with my car and I end up spending more. I noticed they also miss a lot of things during their point inspection. The issue they should have detected long ago was just brought up on my recent visit.
Jacqueline Milch
GBLook here...First and Last! This was my initial experience at this dealership, and while looking for a new car has to rate as one of my least favorite things to do, this time it was different. The salesman, Ed Osborne, had me look at different models of cars and crossovers, from Civics, to the FIT, to HRV's to CRV's, and I elected to lease basically the same car as I'd previously had, a 2017 CRV. Surprisingly, this SUV has a better ride! Nice surprise there!!! The "deal" worked out well for me, and I'd recommend this dealership.