The experience was shockingly horrible! I went to the dealership for a service repair on my Honda Odyssey Elite. The service advisor was beyond amazing! However, I wanted to purchase a new Honda Civic Ex - L with Navigation and that is when the experience dramatically changed. Sorry we don't have the vehicle you want please go to our sister store in Tampa?!!!?! No numbers until I finally raised enough of a fuss. Then the service advisor gave me the sheet of paper with the numbers on it!!! The salesman didn't and I never even seen the manager!!! Very disappointed and trust me I'll be telling everyone that I know about how horrible of a sales experience it was.

Much Improved If you went to Wesley Chaple Honda in the past and didn't have a fantastic experience, you are not alone! But let me tell you, they have really stepped it up a notch! When you find the right salesman your whole experience changes! My husband and I bought/leased new cars back in December and we worked with Tony. I hate car shopping and wasn't seriously in the market but he made it as painless as possible and even pleasent! So of you're even considering a new/used car, do yourself a favor and check them out!

Okay experience We got a great deal on the truck. Our sales person seemed a little out of touch and overwhelmed. He made me feel a bit uncomfortable. Once the truck was sold to us, it seemed like Wesley Chapel Honda wiped their hands of us and didn't seem eager to answer any further questions or concerns about the vehicle.

The One The Only... The Sensational Kevin Campbell Kevin Campbell of Wesley Chapel Honda was a friendly, timely, resourceful car salesman. He made the process of trade-in and buying hassle-free and most importantly stress-free. He was able to lower our Monthly payment and decrease our fuel consumption; making our pre-owned purchase with peace of mind. I would recommend him to friends and seek his assistance in all future car endeavors. Lastly, he provide a fun experience for our small children during the car buying experience, he is now " uncle Kevin"

Took my auto in for repairs from an… Took my auto in for repairs from an encounter with an armadillo. Had a great experience with my service advisor, Mike. However, Bill James, the service manager did not follow-up on his commitment to me. He said he would get back to me regarding the cost of my repair, but did not. After leaving many messages on his voice mail, no response. The website talks about their core values. One says "Focused on strengthening customer relationships". Perhaps Bill needs to review those core values and then put them into action. When it comes time for me to purchase a new vehicle, I will remember those core values that were not followed and shop elsewhere.