Excellent Customer Service I had spent several days shopping for a few items that were difficult to find in budget. While asking Ed (in online customer service) at Carid about their first responder discounts, I was informed that the brand I was interested in did not participate in that or similar programs. However, Ed offered another discount that the manufacturer did allow and met my request for the purchase. I will continue to buy from Carid for customer service like this. Thank you, Ed and Carid! I’ll definitely be back. :) Ryan

This is our second purchase from… This is our second purchase from CarID/Spyder lighting. Both shipments were prompt and damage free although the packing could have been more thorough. There was a considerable amount of space left in the box that should've had void fill. Again, no damage, but you left most of the final condition up to UPS. I would be glad to discuss further based on my 20 years of experience in shipping and fulfillment, if you are interested.

CARiD is running an unethical business CARiD is running an unethical business. I ordered a simple replacement part, and no taxes, or shipping were shown, until I submitted my order. A twenty eight dollar part, ended up costing me more than sixty four dollars! I was unable to cancel my order. YOU GOT ME ONCE...YOU WON'T GET ME AGAIN!!!! And I know a LOT of people!!

Hardware does not come with the mounts The mount itself was very good quality but was missed informed about the bolts i was told that they came with the mount but they didn't

terrible company to do business with. terrible company to do business with.. ordered tail lights specific for my truck, turns out the wiring harness doesnt match and attempted to send back... trying to charge me a restocking fee as well as shipping charges...