14 PC Chrome Window Trim - 2024 Grand Highglander I am more than exceedingly disappointed in the product quality. I ordered a 14 pc chrome window trim for my new 2024 Grand Highlander. I had it professionally installed by a detailing company and they installed it perfectly. The pillars are great and fit perfectly, but the rest of the package trim is a disaster. The window surround is is flat, cheap looking and full of snags and saw marks on the finish. I sincerely doubt it was laser cut at all. It came pre-packaged and maybe Carid didn't produce it but bought it from a vendor and never looked at the product, but at a cost of over $300, I expected a much better product quality. I will not trust to buy from Carid again. Unfortunately, I cannot return as it is already installed on the car. I am happy to provide pictures of the snags and saw marks.

Excellent Customer Service I had spent several days shopping for a few items that were difficult to find in budget. While asking Ed (in online customer service) at Carid about their first responder discounts, I was informed that the brand I was interested in did not participate in that or similar programs. However, Ed offered another discount that the manufacturer did allow and met my request for the purchase. I will continue to buy from Carid for customer service like this. Thank you, Ed and Carid! I’ll definitely be back. :) Ryan

terrible company to do business with. terrible company to do business with.. ordered tail lights specific for my truck, turns out the wiring harness doesnt match and attempted to send back... trying to charge me a restocking fee as well as shipping charges...

Hardware does not come with the mounts The mount itself was very good quality but was missed informed about the bolts i was told that they came with the mount but they didn't

The rep I spoke with was very knowledgeable The rep I spoke with was very knowledgeable about my truck and making sure I had the right part. There were 2 different parts and she helped me understand why each of them would work and I was able to figure out with her help the right part for me. I will use them again many times.