Can we get zero stars Can we get zero stars? I place an order for a customer's vehicle over a week ago. Today I go to track ther order only to se that 1 they have canceled my order and 2 they still have my money. I called customer service to see I I could get some clarity and was told that the made a mistake on how much I was charged for shipping so they canceled my order all together. They didn't even take the time to call me to see if I would be willing to pay the difference do I could still get my parts on time. Never again these people have horrible customer care.

Never had a problem Never had a problem receiving order, return/cancel and item, or reaching out to customer service in a timely manner. Definitely my go to store if the have the item I need on their site.

Hardware does not come with the mounts The mount itself was very good quality but was missed informed about the bolts i was told that they came with the mount but they didn't

CARiD is running an unethical business CARiD is running an unethical business. I ordered a simple replacement part, and no taxes, or shipping were shown, until I submitted my order. A twenty eight dollar part, ended up costing me more than sixty four dollars! I was unable to cancel my order. YOU GOT ME ONCE...YOU WON'T GET ME AGAIN!!!! And I know a LOT of people!!

Oops, forgot to update my address. After placing my order, I forgot to update my address, so I contacted customer service and they were able to adjust and update my address. But you have to be quick, a day is too long to get them to communicate with their warehouse to fix the shipping. I spoke with Jim and he was able to submit my ticket and once it shipped I'm tracking and following it's progress. All's well and in good condition!