Carlos Padilla
GBbuybrakes.com is the company to go to. Period. Have bought from Buy Brakes in the past. The first time around was very unpleasant NO fault of buybrakes.com. They however, took extraordinary measures to correct the issue created by a third party vendor. Adam Hume is just an old school representative that makes absolutely sure you are taken care of regardless. Always responds without hesitation. Hard to find customer service this refined these days. Bought a stop tech bbk for my sons s65 m3 and now the Bilstein b6 damptronic. Money well spent with an absolutely outstanding representative, Adam Hume, and company. I see great things in the future for buybrakes.com.
James Arnold
GBWorst Customer Service Worst Customer Service, I have ever experienced. I could not recommend these guys ever unfortunately. Hassled me over not Specifying the vehicle in which the parts were for which is none of their business honestly. Then continued Delaying the order past the shipping time, in response to not telling them what they were for. Do not Order from these Thieves. They wont issue a refund after you have cancelled your order either!
Stephen Boucher
GBStill waiting Haven’t ordered from Buy Brakes in awhile because they eliminated free shipping. They sent me a “come back to us coupon” so I figured what the heck. Well it’s been 2 weeks and according to customer service, my ordered has still not been processed even though it is in stock and they charged my credit card. This is totally unacceptable. I’ve ordered some other parts from a different company and they arrived 2 days ago on schedule. I’m a small garage that schedules work around promised delivery dates...can’t afford to loose customers on unnecessary delays.
Pete the Pug
GBWow! All Business Plus Stellar Service!! Wow! The Staff at Buybrakes.com went above & beyond in communication and sourcing my impossible to find GM rotors. This was a transaction that earned my business for life. There were no excuses in this transaction that covid tried to sideline. They under promised and over delivered.
PDizzle
GBHorrible all around - NEGATIVE stars Horrible, non-existent customer servicing. Website is setup like $hit and over 3 weeks after order was placed NO ONE responded to my numerous calls, voicemails, texts and emails. LESS THAN ONE STAR DESRVED. Awful. Avoid at all costs!!!!! The "good reviews" are clearly BS.