Thank You, Thank You, Edgar Esparza quickly reviewed my request and sent me the information regarding new rotors for my 2017 Jaguar F-Pace. I appreciate him taking the time to get that out so quickly. Unfortunately the rear rotors are on back order and 5+ weeks out and those are needed immediately if not sooner. I will see if possibly someone else has them and if not will definitely contact BuyBrakes again. Thank you and Merry Christmas.

If I could this company would receive… If I could this company would receive -10 stars. I order rotors for my car in 9/2023 and I did not receive them until 2/2024. This is ridiculous and then to top it off I received the wrong order and when I contacted the company for a discount they told me they were unable to give anymore of discount than they already did when I purchased the rotors. I will be contacted BBB regarding this issue as you will notice on their website when you go to order the products will say in stock and then when you hit the purchase button it changes and their excuse is the products come from the manufacturer directly so it's not their issue. Never again will I use this business and I will be telling all my friends and family as well.

Still waiting Haven’t ordered from Buy Brakes in awhile because they eliminated free shipping. They sent me a “come back to us coupon” so I figured what the heck. Well it’s been 2 weeks and according to customer service, my ordered has still not been processed even though it is in stock and they charged my credit card. This is totally unacceptable. I’ve ordered some other parts from a different company and they arrived 2 days ago on schedule. I’m a small garage that schedules work around promised delivery dates...can’t afford to loose customers on unnecessary delays.

Several months ago I bought front &… Several months ago I bought front & rear discs, calipers, pads and brake lines for my 2006 F150. This weekend upon starting the install I found that the front rotors I had been sent did not match (floating vs non). I reached out to BuyBrakes.com this morning and spoke with David in customer service. He jumped right in, started working the problem and asked if he could call me back shortly. I agreed, and about an hour later he reached out with a solution. Basically new hubs to accommodate the rotors I had been sent (which is an improved set up over factory and a Ford bulletin update) and I'm good to go! Thank you David and the BuyBrakes team!

Not a good company Not a good company. You should avoid as they do not honor their "best price guarantee"