No interest in helping customers buy their product. Was trying to buy a roof rack from them but just needed the measurement between the mounting holes to made sure it fit my truck before buying it. I called customer service and they hung up on me the first time, put me on hold for 34 minutes and dropped the call the second time and told me to just go into 4wheel parts and that they would have that info. I even asked the smittybilt reps at the truck and keep fest at the smittybilt booth and no one had a clue or was even willing to try and find out and contact me. I guess they don't want my business.

I can't review something I don't have. Seriously, graviously, disappointed. I deserve at least $100 off my purchase after several phone calls, many emails to a bad email address and still waiting 3 1/2 weeks later. If I had not already waited so long my business would have gone elsewhere. Poor customer service.

Dont waist your time!! I ordered a bikini top for my jeep, I called every week for 6 weeks and still no top. I talked to customer service and they treat you like a idiot because you are calling to see what happened to your order. They reponded every week " it will be in nexy week " I never got it and they honestly don't care if you tell them to cancel your order. Hands down the worst experience I have ever had tryin to buy a product online they suck!!

I have the smitybilt scout trailer and… I have the smitybilt scout trailer and was missing the special lug key for the wheels. I called smittybilt and informed them I was leaving on a wheeling trip the following Tuesday and needed wheels out on trailer to take it with. They Shipped it for me on a Friday and had it on Saturday!! Awesome Smittybilt!! Thank you so much!!

Great product, great price, great service! Looked around at various replacement Jeep soft tops. Decided on Smittybilt for cost #1, but also for many strong reviews. You can spend a lot more somewhere else if you want, but for a standard replacement. You can't beet Smittybilt.