DAN BURCHFIELD
GBMy purchase of Smittybilt SRC rack for my Jeep TJ was fast and easy; I was surprised at how quickly the rack arrived. I can highly recommend the shopping with the SmittybiltDepot. The process of purchasing my SRC rack was quick and easy. I had estimated when I though it would arrive, and booked a day off to install it. To my surprice it was at my front door several days before then. My only down side has been with a question sent to both the Depot and Smittybilt; I inquired if it was possible to buy a 4th rail. In loading my kayak I need to keep it off my soft top, but the back rail is position so that it is impossible to do, I have had to improvise, a 4th rail mount at the back would solve this problem. No one has responded to my question.
Scott Gray
GBVery friendly customer service and did exactly what I asked After I put my order into Smittybuilt I rrecieved a call from the shipping or ordering dept. they said it would cost almost $500 to have my order shipped to Juneau Alaska. I asked them if they could deliver it to a Seattle barge company at a lower rate. Bottom line it only cost $50 for shipping. I bought a front bumper for a Toyota 4 runner in 1990. I was impressed with the quality then and I am more impressed now. This rear bumper I bought is freaking hot.
Stephen Panter
GBI have the smitybilt scout trailer and… I have the smitybilt scout trailer and was missing the special lug key for the wheels. I called smittybilt and informed them I was leaving on a wheeling trip the following Tuesday and needed wheels out on trailer to take it with. They Shipped it for me on a Friday and had it on Saturday!! Awesome Smittybilt!! Thank you so much!!
Carol Butts
GBSpiffied up my Jeep Wrangler Purchased Sure Steps and trailer hitch for my new Jeep Wrangler. They both fit perfectly and were easy to bolt right to the frame. All hardware was included with no missing nuts & bolts. Installation guide was very detailed for both. Both took a little over an hour to install. Saved a bunch of money by purchasing from Smittybilt Depot over what the dealer wanted to charge us for the two items. The Sure Steps are both functional and improve the look of my Wrangler. Ordering from Smittybilt Depot most definitely was the best way to go. Would definitely shop there again if the need arises.
Dan Steigerwalt
GBQuick and accurate. Bought the stainless step bars for my '12 DoubleCab Tacoma. I knew the bars for earlier models wouldn't fit. Mine fit well....meaning they sent me the correct item. Sounds simple, but sometimes these things go awry. Good product too. Only thing that would make it better? If they were made in the USA, not China. That's disappointing.