Scott Seigworth
GBGood product and good customer service. I received a smart cover tonneau cover. It had two small damaged areas on it and the customer service was great they sent me out a replacement right away. I would shop here again and recommend to a friend.
RANDY PHELPS
GBChinese Smittybuilt stuff?? Hey Smittybuilt people I love the side steps and grill guard I bought from you, I had no trouble installing all of them and thought they looked good and they have already been put to use!! The only thing I didn't care for was the fact they were all made in China?? Let's bring some of these jobs back to America?? Then the ignorant POS that we have to call a president can take all the glory for getting more Americans employed!! Thank you for prompt delivery and products were in very good condition!
Robert Goepfert
GBOffering items for sale that are not available Attempted to buy a Smittybilt roll cage for my 2007 JK Wrangler. My credit card was charged for the full amount of order, then I was told the roll bar would not be available until "Sometime in the summer". I could not get a realistic date item would be available or a reason for it not being available. Had to have my account credited.
Mike
GBI purchased a brand new Smittybilt X2O and damaged rope I purchased a brand new Smittybilt X20 12K. The winch was revived in good condition however on inspection of the rope a strand was found to be frayed. I sent pictures to Smittybilt and they were happy to send a new rope. However, I had to pay shipping for the return of the original rope even though it was a manufacture defect. They should have send a prepaid label in my opinion. So I am not happy and will never recommend any smittybilt product, EVER!!
DAN BURCHFIELD
GBMy purchase of Smittybilt SRC rack for my Jeep TJ was fast and easy; I was surprised at how quickly the rack arrived. I can highly recommend the shopping with the SmittybiltDepot. The process of purchasing my SRC rack was quick and easy. I had estimated when I though it would arrive, and booked a day off to install it. To my surprice it was at my front door several days before then. My only down side has been with a question sent to both the Depot and Smittybilt; I inquired if it was possible to buy a 4th rail. In loading my kayak I need to keep it off my soft top, but the back rail is position so that it is impossible to do, I have had to improvise, a 4th rail mount at the back would solve this problem. No one has responded to my question.