Scott Seigworth
GBGood product and good customer service. I received a smart cover tonneau cover. It had two small damaged areas on it and the customer service was great they sent me out a replacement right away. I would shop here again and recommend to a friend.
Robert Goepfert
GBOffering items for sale that are not available Attempted to buy a Smittybilt roll cage for my 2007 JK Wrangler. My credit card was charged for the full amount of order, then I was told the roll bar would not be available until "Sometime in the summer". I could not get a realistic date item would be available or a reason for it not being available. Had to have my account credited.
Darrel Nish
GBI have a brand new $200+ compressor… I have a brand new $200+ compressor that won't start and never has. I've emailed Smittybilt multiple times to get directions on how to return. They send a boilerplate Ticket number (that's different each time) and never answer my question. I have purchased thousands of dollars worth of XRC bumpers and accessories but won't be in the future. These folks couldn't care less about customer service. As I write this, I am on minute 16:01 of being on hold. I'm hanging up now and won't ever buy Smittybilt again. l sent compressor back today but frankly I don't give a crap if they even replace it. Redrock 4Wheeler member and Utahn.
Scott Gray
GBVery friendly customer service and did exactly what I asked After I put my order into Smittybuilt I rrecieved a call from the shipping or ordering dept. they said it would cost almost $500 to have my order shipped to Juneau Alaska. I asked them if they could deliver it to a Seattle barge company at a lower rate. Bottom line it only cost $50 for shipping. I bought a front bumper for a Toyota 4 runner in 1990. I was impressed with the quality then and I am more impressed now. This rear bumper I bought is freaking hot.
Rich R
GBGreat product, great price, great service! Looked around at various replacement Jeep soft tops. Decided on Smittybilt for cost #1, but also for many strong reviews. You can spend a lot more somewhere else if you want, but for a standard replacement. You can't beet Smittybilt.