Dont waist your time!! I ordered a bikini top for my jeep, I called every week for 6 weeks and still no top. I talked to customer service and they treat you like a idiot because you are calling to see what happened to your order. They reponded every week " it will be in nexy week " I never got it and they honestly don't care if you tell them to cancel your order. Hands down the worst experience I have ever had tryin to buy a product online they suck!!

Good product and good customer service. I received a smart cover tonneau cover. It had two small damaged areas on it and the customer service was great they sent me out a replacement right away. I would shop here again and recommend to a friend.

Charged my card then told me a ship date of next year! Ordered a Smitty Bilt t Hoist that was IN STOCK according to their web site. Sent me two emails over the next month apologizing for the shipping delay. Two more weeks pass and my card was charged for the hoist. I thought this was an indication that the hoist was shipped. called for tracking information and was informed item was on backorder and was expected to ship next year. Cancelled order but had to call three more times to get my card credited. By the way, website still indicates "IN STOCK, READY TO SHIP".

Quick and accurate. Bought the stainless step bars for my '12 DoubleCab Tacoma. I knew the bars for earlier models wouldn't fit. Mine fit well....meaning they sent me the correct item. Sounds simple, but sometimes these things go awry. Good product too. Only thing that would make it better? If they were made in the USA, not China. That's disappointing.

I have the smitybilt scout trailer and… I have the smitybilt scout trailer and was missing the special lug key for the wheels. I called smittybilt and informed them I was leaving on a wheeling trip the following Tuesday and needed wheels out on trailer to take it with. They Shipped it for me on a Friday and had it on Saturday!! Awesome Smittybilt!! Thank you so much!!