I got my smittybilt fenders and body… I got my smittybilt fenders and body armour for my Jeep tj as a bday gift, and it was missing all the components for the them to be installed on my Jeep. I contacted smittybilt number which was on the box... they kept asking me for the invoice and address which I don’t not have as I got them as a gift for my birthday and I haven’t gotten a reply since then and it’s been well over two months now... Crap customer service... 👎🏼

Quick and accurate. Bought the stainless step bars for my '12 DoubleCab Tacoma. I knew the bars for earlier models wouldn't fit. Mine fit well....meaning they sent me the correct item. Sounds simple, but sometimes these things go awry. Good product too. Only thing that would make it better? If they were made in the USA, not China. That's disappointing.

Spiffied up my Jeep Wrangler Purchased Sure Steps and trailer hitch for my new Jeep Wrangler. They both fit perfectly and were easy to bolt right to the frame. All hardware was included with no missing nuts & bolts. Installation guide was very detailed for both. Both took a little over an hour to install. Saved a bunch of money by purchasing from Smittybilt Depot over what the dealer wanted to charge us for the two items. The Sure Steps are both functional and improve the look of my Wrangler. Ordering from Smittybilt Depot most definitely was the best way to go. Would definitely shop there again if the need arises.

Charged my card then told me a ship date of next year! Ordered a Smitty Bilt t Hoist that was IN STOCK according to their web site. Sent me two emails over the next month apologizing for the shipping delay. Two more weeks pass and my card was charged for the hoist. I thought this was an indication that the hoist was shipped. called for tracking information and was informed item was on backorder and was expected to ship next year. Cancelled order but had to call three more times to get my card credited. By the way, website still indicates "IN STOCK, READY TO SHIP".

Offering items for sale that are not available Attempted to buy a Smittybilt roll cage for my 2007 JK Wrangler. My credit card was charged for the full amount of order, then I was told the roll bar would not be available until "Sometime in the summer". I could not get a realistic date item would be available or a reason for it not being available. Had to have my account credited.