SmittybiltDepot

400 W. Artesia Blvd, 90220, Compton, United States
image
3.25
Based on 20 Reviews

5

45.00%

4

10.00%

3

5.00%

2

5.00%

1

35.00%
About SmittybiltDepot

Smittybilt Depot has the largest in-stock selection of Smittybilt parts. That means if you need a Smittybilt winch, Smittybilt bumper, Smittybilt seat, or Smittybilt seat cover, we can get it to you fast. But that isn't the only reason to shop Smittybilt Depot. We also offer Free Shipping* on UPS Ground orders, a 90-day price guarantee, expert phone reps who can answer your product and technical questions, plus an extensive collection of product videos and reviews.

Tags
Contact Info

You need to Login first to submit your review.

image
URSULA STEVENS-GARCIA
GB

I can't review something I don't have. Seriously, graviously, disappointed. I deserve at least $100 off my purchase after several phone calls, many emails to a bad email address and still waiting 3 1/2 weeks later. If I had not already waited so long my business would have gone elsewhere. Poor customer service.

image
DAN BURCHFIELD
GB

My purchase of Smittybilt SRC rack for my Jeep TJ was fast and easy; I was surprised at how quickly the rack arrived. I can highly recommend the shopping with the SmittybiltDepot. The process of purchasing my SRC rack was quick and easy. I had estimated when I though it would arrive, and booked a day off to install it. To my surprice it was at my front door several days before then. My only down side has been with a question sent to both the Depot and Smittybilt; I inquired if it was possible to buy a 4th rail. In loading my kayak I need to keep it off my soft top, but the back rail is position so that it is impossible to do, I have had to improvise, a 4th rail mount at the back would solve this problem. No one has responded to my question.

image
Scott Davidson
GB

Hands down best customer service… Hands down best customer service experience I can recall. Called with an issue with my 12K gen 3 winch and to my surprise the customer care resolved and sent out the repair parts at no cost. Parts resolved my issue and I will never purchase any other brand winch do to the over the top service I received. Supporting their product shows me that they genuinely care about the customer and the reliability of there winches.AAA+++

image
JAAC
GB

Charged my card then told me a ship date of next year! Ordered a Smitty Bilt t Hoist that was IN STOCK according to their web site. Sent me two emails over the next month apologizing for the shipping delay. Two more weeks pass and my card was charged for the hoist. I thought this was an indication that the hoist was shipped. called for tracking information and was informed item was on backorder and was expected to ship next year. Cancelled order but had to call three more times to get my card credited. By the way, website still indicates "IN STOCK, READY TO SHIP".

image
Darrel Nish
GB

I have a brand new $200+ compressor… I have a brand new $200+ compressor that won't start and never has. I've emailed Smittybilt multiple times to get directions on how to return. They send a boilerplate Ticket number (that's different each time) and never answer my question. I have purchased thousands of dollars worth of XRC bumpers and accessories but won't be in the future. These folks couldn't care less about customer service. As I write this, I am on minute 16:01 of being on hold. I'm hanging up now and won't ever buy Smittybilt again. l sent compressor back today but frankly I don't give a crap if they even replace it. Redrock 4Wheeler member and Utahn.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow