Quick and accurate. Bought the stainless step bars for my '12 DoubleCab Tacoma. I knew the bars for earlier models wouldn't fit. Mine fit well....meaning they sent me the correct item. Sounds simple, but sometimes these things go awry. Good product too. Only thing that would make it better? If they were made in the USA, not China. That's disappointing.

Spiffied up my Jeep Wrangler Purchased Sure Steps and trailer hitch for my new Jeep Wrangler. They both fit perfectly and were easy to bolt right to the frame. All hardware was included with no missing nuts & bolts. Installation guide was very detailed for both. Both took a little over an hour to install. Saved a bunch of money by purchasing from Smittybilt Depot over what the dealer wanted to charge us for the two items. The Sure Steps are both functional and improve the look of my Wrangler. Ordering from Smittybilt Depot most definitely was the best way to go. Would definitely shop there again if the need arises.

Offering items for sale that are not available Attempted to buy a Smittybilt roll cage for my 2007 JK Wrangler. My credit card was charged for the full amount of order, then I was told the roll bar would not be available until "Sometime in the summer". I could not get a realistic date item would be available or a reason for it not being available. Had to have my account credited.

Not a good start/On the fence... Haven't received Sure Steps I ordered for my Ford F-150 yet but, the website kept glitching on my billing & shipping address info. I'm an IT Tech and can say that their site's account functions are fairly confusing. It ended up using my home address as the shipping, even though I put in a different one as it instructed me to. Had to call customer service. After holding for 10mins, Spoke to one guy (explained the situation), was transferred and on hold for another 30mins til I spoke to a lady at 4 Wheel Parts??? She confirmed my confirmation number, name & address, then placed me on another hold for another 5mins. Lol Finally... Brett got on and took care of changing my shipping address. He also confirmed that the tax is included in their pricing and that my item is in stock & will be coming out of Denver. He said it should be processed/shipped in 1-2 days. I'm also supposed to receive email alerts regarding my shipment. We shall see...

I purchased a brand new Smittybilt X2O and damaged rope I purchased a brand new Smittybilt X20 12K. The winch was revived in good condition however on inspection of the rope a strand was found to be frayed. I sent pictures to Smittybilt and they were happy to send a new rope. However, I had to pay shipping for the return of the original rope even though it was a manufacture defect. They should have send a prepaid label in my opinion. So I am not happy and will never recommend any smittybilt product, EVER!!