Darrel Nish
GBI have a brand new $200+ compressor… I have a brand new $200+ compressor that won't start and never has. I've emailed Smittybilt multiple times to get directions on how to return. They send a boilerplate Ticket number (that's different each time) and never answer my question. I have purchased thousands of dollars worth of XRC bumpers and accessories but won't be in the future. These folks couldn't care less about customer service. As I write this, I am on minute 16:01 of being on hold. I'm hanging up now and won't ever buy Smittybilt again. l sent compressor back today but frankly I don't give a crap if they even replace it. Redrock 4Wheeler member and Utahn.
Rich R
GBGreat product, great price, great service! Looked around at various replacement Jeep soft tops. Decided on Smittybilt for cost #1, but also for many strong reviews. You can spend a lot more somewhere else if you want, but for a standard replacement. You can't beet Smittybilt.
RANDY PHELPS
GBChinese Smittybuilt stuff?? Hey Smittybuilt people I love the side steps and grill guard I bought from you, I had no trouble installing all of them and thought they looked good and they have already been put to use!! The only thing I didn't care for was the fact they were all made in China?? Let's bring some of these jobs back to America?? Then the ignorant POS that we have to call a president can take all the glory for getting more Americans employed!! Thank you for prompt delivery and products were in very good condition!
JAAC
GBCharged my card then told me a ship date of next year! Ordered a Smitty Bilt t Hoist that was IN STOCK according to their web site. Sent me two emails over the next month apologizing for the shipping delay. Two more weeks pass and my card was charged for the hoist. I thought this was an indication that the hoist was shipped. called for tracking information and was informed item was on backorder and was expected to ship next year. Cancelled order but had to call three more times to get my card credited. By the way, website still indicates "IN STOCK, READY TO SHIP".
Stephen Panter
GBI have the smitybilt scout trailer and… I have the smitybilt scout trailer and was missing the special lug key for the wheels. I called smittybilt and informed them I was leaving on a wheeling trip the following Tuesday and needed wheels out on trailer to take it with. They Shipped it for me on a Friday and had it on Saturday!! Awesome Smittybilt!! Thank you so much!!