Never got everything I ordered. Never got everything I ordered, though very professional each customer service rep gives you a different story re claim/ replacement whenever I call, still haven't received an email re update. Ordered parts Oct 25. 2017, made claim Nov 2 still waiting by the door.

Radiator for X-Type I thought for sure a $50+ radiator for a '02 Jaguar X-Type would be a cheap piece of junk, but I was wrong. The new radiator seemed to weigh a little less than the OEM, and maybe the quality grades of plastic and aluminum are a little lower than the OEM, but neither observation was significant enough to cause me any concern. The new radiator fit perfectly. Watch all the YouTube Videos before you start. I found that using flat tin plumbing pipe hanger strap ( 3/4 inch wide, that you can buy from Lowes or HD) is best for hanging the radiator from the cross brace as you re-mount the condenser and fan assembly. Simple finger crimping of the strap around the edges of the cross brace was just enough to hold all the weight. I removed the thermostat assembly and all lower hoses to provide needed clearances. Aligning all components is a pain, but is doable without damage if you always go slow, watch and think.

I confirm all the negative reviews I confirm all the negative reviews, they're most likely true. They sent me the wrong part and then tell me that they don't do refunds, so I took the loss and reordered when I knew it wasn't my fault. I received the new part and it didn't last a week. STAY AWAY FROM THIS COMPANY... .

Autoshack unfair bad reviews Autoshack has been receiving unfair reviews in my opinion. I've heard horror story after story about receiving the incorrect parts and what a nightmare it has been. ALWAYS triple check ANY online order before entering your payment information. My experience was exactly as I expected it to be. I ordered the parts online ( brake rotors and pads), they were shipped promptly and I received email updates throughout the process. They arrived at my home and I was stunned by what I had received. The parts were even better quality than I had hoped for. I installed them myself and installation was smooth and fitment was exact. I will certainly use Autoshack in the future. OEM quality parts at a fraction of the price compared to local parts retailers. I can't speak to the durability yet because I just installed them but at the present I am one satisfied customer. Thank you Autoshack!

I ordered my front suspension package … I ordered my front suspension package for my 06 charger r/t Saturday, walked in my house here on Wednesday and everything i ordered was sitting in my livingroom. Im extremely happy with the prompt service and delivery. Only downside was the initial email gave me the wrong tracking number. All is well, everythung showed up just fine!