Troy Mechanic Hale
GBHorrible about returns I called and asked for refund on part. I was told to reject part and I'd be given credit in 7-10 days accidently ordered.over 3 weeks later I'm still waiting on refund. In fact after at least 4 calls and numerous emails. being promised 3-5 business days again I've waited 8 days and no refund. First time I called about not recieving the refund customer service couldn't even find my order . I had total charged. Date charged, shipping tracking number and order number. VERY VERY DISAPOINTED IN HOW SLOWLY THEY REFUND
Effie Barner
GBPOOR QUALITY PARTS AND CUSTOMER SERVICE Parts are the lowest grade. I purchase a 14 piece suspension kit - 6 months ago. The entire suspension is cheaply made and is not any where close to durable. Ironically, the suspension set I ordered off their site is no longer listed on their site. This company has refuses to stand behind their product. Go to your local auto parts store or choose a reputable online company. BUYER BEWARE!!!!
Thomas Dalton
GBMisrepresentation Here's my issue. Who am I rating? Primechoice or Autoshack? Personally I'm "trying" to rate Auto Shack. Two names already. Theyre page lists them as being from Alexandria NY. Their from Canada. Once I purchased parts the invoice shows their true location. This brings question.. Why must they lie... And list NY? 2 names 2 locations? Who? Where are complaints directed? Under which countrys jurisdiction?
Ethan
GBThis was my second time ordering parts … This was my second time ordering parts from prime choice, both times i never got an email confirmation, which at first i thought i got ripped off but low and behold the brake rotors i ordered were delivered within 3 days and ill use them on my next vehicle as well! I recommend these rotors as a price you cant beat.
Phillip Baillargeon
GBWORST PARTS COMPANY I HAVE EVER DELT… WORST PARTS COMPANY I HAVE EVER DELT WITH, AND I RUN AN AUTOMOTIVE REPAIR SHOP AND HAVE WORKED IN THIS INDUSTRY FOR OVER 20 YEARS. IF I HAVE ANYTHING TO SAY IS I WARN ANYONE THAT CHOOSES TO USE THIS COMPANY, LOOK SOMEWHERE ELSE FOR YOUR PARTS!!!!!!!