I confirm all the negative reviews I confirm all the negative reviews, they're most likely true. They sent me the wrong part and then tell me that they don't do refunds, so I took the loss and reordered when I knew it wasn't my fault. I received the new part and it didn't last a week. STAY AWAY FROM THIS COMPANY... .

Misrepresentation Here's my issue. Who am I rating? Primechoice or Autoshack? Personally I'm "trying" to rate Auto Shack. Two names already. Theyre page lists them as being from Alexandria NY. Their from Canada. Once I purchased parts the invoice shows their true location. This brings question.. Why must they lie... And list NY? 2 names 2 locations? Who? Where are complaints directed? Under which countrys jurisdiction?

I ordered my parts i had an issue… I ordered my parts i had an issue online with my shipping address contacted them about it thought everything was sorted out 12 days later ups returned the items undelivered. I didnt even get a call or email from them now to get my money back what poor service.

Autoshack unfair bad reviews Autoshack has been receiving unfair reviews in my opinion. I've heard horror story after story about receiving the incorrect parts and what a nightmare it has been. ALWAYS triple check ANY online order before entering your payment information. My experience was exactly as I expected it to be. I ordered the parts online ( brake rotors and pads), they were shipped promptly and I received email updates throughout the process. They arrived at my home and I was stunned by what I had received. The parts were even better quality than I had hoped for. I installed them myself and installation was smooth and fitment was exact. I will certainly use Autoshack in the future. OEM quality parts at a fraction of the price compared to local parts retailers. I can't speak to the durability yet because I just installed them but at the present I am one satisfied customer. Thank you Autoshack!

Sour taste.... Purchased parts and they were defective....did everything requested for warranty and yet Prime choice(Auto Shack) keeps putting roadblocks and asking for additional stuff. We paid for extra warranty....what a rip-off.