Today is Easter Sunday Today is Easter Sunday. I went to look at a used Avalon at Wesley Chapel Toyota. Salesman George approached me. No pressure, no BS strictly business but with a personality and he quickly closed the deal. The man deserves a commendation.

Been doing business here since i moved… Been doing business here since i moved to FL in 2020. They've always been fair and courteous when servicing my car. They also offer pickup and delivery so i don't have to take a day off work. Awesome!!

Trying to sell a damaged 2019 Durango… Trying to sell a damaged 2019 Durango with amateur style, poorly rebuilt front bumper, and painted with cheap spray paint, horrible bumper lines where bumper lines up with front quarter panel, rear end damage to back bumper with cracks and bent, damage to rear door panels on both rear end doorjams, crack in hood, along with chips throughout the body. All of this with a false carfax that says no accidents, the car was stolen, and the car clearly shows it was rebuilt without reporting it. Their appraiser overpaid at 47,000, and now the internet sales Manager, Victor and his sales rep, Kelsey expect the customer to take the loss with them, instead of realizing their appraiser made a bad deal, escalating this matter to upper management, and cutting their losses for what I offered. That's why it's been there 4 months already. What a shame! Not sure how this place has 4.6 stars. Must only be from the new cars they sell and Toyotas good overall reputation in general. Definitely not because of the false reports on carfax for sure!

The service is is getting worse and… The service is is getting worse and worse every time I go in for service, today for example I jest had a oil change and wanted a Quote on a timing belt/chain job, made it clear when setting up the app, go in early at 11 am app at 12 ok I get that there a waiting but to tell me at 2 there wrapping up and I ask then why my truck outside jest to find out they have not even started yet, wft. I reach out Multiple times to speak with a manager about this cause I still have not even Received the The quote I requested, am sorry if u value your time don't come here

Deception and dishonesty Deception and dishonesty. After researching the vehicle online, I visited the dealership. The sleazy salesman had only been there 6 weeks, complaining that management had fired everyone “because of shady” practices. Well, I experienced their fraudulent practices firsthand. First, the online price was merely a bait-and-switch. At the sales manager’s direction, this newbie came back with a bid sheet $6000 more than the advertised price. The FL Attorney General’s office should be told of these scam artists. They’re liars. They’re dishonest. And, you should avoid this dealership.