Today is Easter Sunday Today is Easter Sunday. I went to look at a used Avalon at Wesley Chapel Toyota. Salesman George approached me. No pressure, no BS strictly business but with a personality and he quickly closed the deal. The man deserves a commendation.

The service is is getting worse and… The service is is getting worse and worse every time I go in for service, today for example I jest had a oil change and wanted a Quote on a timing belt/chain job, made it clear when setting up the app, go in early at 11 am app at 12 ok I get that there a waiting but to tell me at 2 there wrapping up and I ask then why my truck outside jest to find out they have not even started yet, wft. I reach out Multiple times to speak with a manager about this cause I still have not even Received the The quote I requested, am sorry if u value your time don't come here

Westley Chapel Toyota (WCT) dont buy used Westley Chapel Toyota (WCT) Maybe ok to buy a new vehicle from because the Toyota nationwide warranty kicks in. Although getting a good deal from them on a new vehicle may be problematic. I would urge anyone thinking of buying a used vehicle from WCT to pass!! 1) WCT will sell you a vehicle with defective safety devices and tell you to have it fixed on your dime. 2) WCT will sell you a warranty that they do not honor. I would not trust a dealer that is dishonest for anything! If they lie they lie and cant be trusted! 3) WCT service department is a strict adherent to the “by guess or by golly” or the tried and true “replace and hope” troubleshooting method. They haven’t a clue. But that’s ok that it costs you for their “explorations”…refer to #2 they are making money so they are ok with this type of “service”. There is no after sale service you are on your own with used vehicles! I wonder what the state of Florida would think about #1?

Used Certification trucks doesn't meant anything The sales manager asked me to come to the showroom for a used 2019 Toyota Tacoma. After a quick inspection, the truck looked fine; however, when I looked under the car then noticed it was completed rusted under the chassis (pics available) and every bolt and some engine parts. The truck came from the north, so that may explain why it was rusted. Sale team claimed that was nothing wrong with the rush, and they still claimed their trucks are 160 point professional inspected. I left since my trust went down to zero. Please, be careful out there since I don't think their precertification means anything.

Fantastic experience Our salesman was awesome. Before we even finished signing he was on his was late in the afternoon driving all the way to Daytona to get us the only car of its kind in the state for us. Really went above and beyond. Super real and honest guy. My wife who hates going to look at cars loved the experience because of his person ability and easy to talk to manor. Highly recommend seeing Waseam!