Purchased lease and it was a God awful… Purchased lease and it was a God awful experience with the registration.purchased 2 year registration only to get pulled over because my registration was not attached to the car.said they fixed it only to find out they made it a 1 year when correcting even though I paid for 2 after hours trying to get them to understand what they did wrong told to come get mew registration it's all ready on Monday And Monday they day it now expires ..the rep calls out sick and no one knows anything about it And they even tried to give an expired registration like they fixed it..I took a day off for this run around

Fantastic experience Our salesman was awesome. Before we even finished signing he was on his was late in the afternoon driving all the way to Daytona to get us the only car of its kind in the state for us. Really went above and beyond. Super real and honest guy. My wife who hates going to look at cars loved the experience because of his person ability and easy to talk to manor. Highly recommend seeing Waseam!

Today is Easter Sunday Today is Easter Sunday. I went to look at a used Avalon at Wesley Chapel Toyota. Salesman George approached me. No pressure, no BS strictly business but with a personality and he quickly closed the deal. The man deserves a commendation.

I thought I purchased a car in Dec when… I thought I purchased a car in Dec when I brought my pre approval from capital one. Capital one said they failed to finish processing the application. Then in March we got calls about coming in to finish financing. We thought it was scammer. Then we realize this dealership pulled my credit 7 times. After I said not to I was going with Capital One. I now hired a credit professional to remove all unauthorized inquiries because My score dropped 45 points. When I came back to the dealership the finance associate disrespected my wife when she was asking questions. We got into a huge argument and I was treated like a thief. And they threatened to call the police because the car is now stolen. Then they raised my buying price by $600. It was the most distressing experience. They treated me like a dog. And violated my consumer rights. I highly recommend no one ever go here for a car. Unless you are buying cash or have your pre approval in hand and called the finance company to get a check in hand to bring with you to the dealership. Any other way leave you at the mercy of these crooks with unethical practices.

Westley Chapel Toyota (WCT) dont buy used Westley Chapel Toyota (WCT) Maybe ok to buy a new vehicle from because the Toyota nationwide warranty kicks in. Although getting a good deal from them on a new vehicle may be problematic. I would urge anyone thinking of buying a used vehicle from WCT to pass!! 1) WCT will sell you a vehicle with defective safety devices and tell you to have it fixed on your dime. 2) WCT will sell you a warranty that they do not honor. I would not trust a dealer that is dishonest for anything! If they lie they lie and cant be trusted! 3) WCT service department is a strict adherent to the “by guess or by golly” or the tried and true “replace and hope” troubleshooting method. They haven’t a clue. But that’s ok that it costs you for their “explorations”…refer to #2 they are making money so they are ok with this type of “service”. There is no after sale service you are on your own with used vehicles! I wonder what the state of Florida would think about #1?