The service is is getting worse and… The service is is getting worse and worse every time I go in for service, today for example I jest had a oil change and wanted a Quote on a timing belt/chain job, made it clear when setting up the app, go in early at 11 am app at 12 ok I get that there a waiting but to tell me at 2 there wrapping up and I ask then why my truck outside jest to find out they have not even started yet, wft. I reach out Multiple times to speak with a manager about this cause I still have not even Received the The quote I requested, am sorry if u value your time don't come here

Awesome Experience We have battled for almost a month with Lakeland Toyota and had a stressful , unpleasant expirence with them and was about to just give up and decided to try one more time when we came into Wesley Chapel Toyota our experience with your staff was awesome they exceeded all our expectations and made our purchase relaxing , and stress free . Christine Conley , Christopher Joseph and Jack Peck were the nicest caring and helpful auto sales associates we have ever dealt with.The finance person Edwin Andino was also great , very imformative and kind Thank You Zetha Lewis

Johnny Miklaway is the best! We had the pleasure of working with Johnny Millaway at Wesley Chapel Toyota when we were trying to find the perfect car for our family. When we told him exactly the criteria we needed, our preferences, and what our budget was he was very patient and respectful of our needs. Very nice, honest, & respectable guy that will give you the best experience possible, & the most bang for your buck. Thanks again, Johnny!

Trying to sell a damaged 2019 Durango… Trying to sell a damaged 2019 Durango with amateur style, poorly rebuilt front bumper, and painted with cheap spray paint, horrible bumper lines where bumper lines up with front quarter panel, rear end damage to back bumper with cracks and bent, damage to rear door panels on both rear end doorjams, crack in hood, along with chips throughout the body. All of this with a false carfax that says no accidents, the car was stolen, and the car clearly shows it was rebuilt without reporting it. Their appraiser overpaid at 47,000, and now the internet sales Manager, Victor and his sales rep, Kelsey expect the customer to take the loss with them, instead of realizing their appraiser made a bad deal, escalating this matter to upper management, and cutting their losses for what I offered. That's why it's been there 4 months already. What a shame! Not sure how this place has 4.6 stars. Must only be from the new cars they sell and Toyotas good overall reputation in general. Definitely not because of the false reports on carfax for sure!

Excellent Service and Great Salesmen - Waseam Khalaf We have now leased four cars through Wesley Chapel Toyota, and are consistently pleased with their staff and services. Waseam Khalaf was our salesperson, and he is very friendly, understanding, helpful, and committed to ensuring that you leave happy. As long as we live in this area, we will definitely continue to lease or purchase our cars from here.