Very friendly and helpful..suggested… Very friendly and helpful..suggested the roof box that made sense for what I needed rather than the most expensive.. fitted as per schedule

Very poor service Don't trust the fake 5star reviews! Ordered 1set of roof bars for my car. I received 2 sets. One that doesn't fit and one set that is missing parts to fit it. The phone no. is an answer phone message and the email so far has only generated a general response not related to my order. An update: I've had a response to my query 2 days after my email. They have asked for pictures of the problem. They sent me the wrong stuff what do they want pictures for? I sent the pictures straight away. No response! I've asked for a refund.... No response. Very poor service.

Ordered from this company Ordered from this company, order was dispatched within 2 days of order but no further information regarding it. Tracked it and it was sat at Heathrow for 6 days, then apparently was attempted to deliver on the but I had no email to say that it was out for delivery or couldn’t be delivered and no attempt at delivery to my address. Has now apparently been sent back to the company but that was 20 days ago so not holding out much hope.

All’s well that ends well? As in other reviews, I purchased an item then only later realising it would be shipped from the ROI after receiving shipping information. Emailed the company being concerned with import duties, but only (to date) received an automated response. After reading reviews I was dreading how much extra I’d need to pay. The big surprise was that the item (kayak) arrived in 4 days with a sticker saying customs paid! I was expecting to have to pay around £100+ extra and write an appropriate review, but, based upon this purchase, I can only knock off one star for the stress over customs duties and lack of communication. I could take one more off, but in the end I’ve got my kayak quickly and at a very good price! Lucky?? I hope not and hope that this is the pattern in future…

Top firm Top firm. I ordered a kayak on the 25/2/24 and it appeared at my door on the 28/2/24 in perfect brand new condition. Got my aqua marina memba 330 Kayak for £60.00 less than what other sellers were selling it for online and there was no delivery fee. Definitely using car racks again, and thanks to Ryan and the team for such a great experience and really making my day.