Alex Griffiths
GBAvoid at all costs Avoid at all costs! I recently bought roof bars. The item was incorrect for my vehicle and the the online advertising misleading. Trying to return the item has been disastrous. Items need to be returned to their parent company, Mick's garage, based in Dublin. My item has been stuck in Irish customs for 11 days with no notification that an extra customs charge of €43 was required to release the item. On top of the £27 postage fee. Also, no guarantee that I will be refunded as the 14 day returns policy has lapsed. Honestly, avoid.
Paul
GBAll’s well that ends well? As in other reviews, I purchased an item then only later realising it would be shipped from the ROI after receiving shipping information. Emailed the company being concerned with import duties, but only (to date) received an automated response. After reading reviews I was dreading how much extra I’d need to pay. The big surprise was that the item (kayak) arrived in 4 days with a sticker saying customs paid! I was expecting to have to pay around £100+ extra and write an appropriate review, but, based upon this purchase, I can only knock off one star for the stress over customs duties and lack of communication. I could take one more off, but in the end I’ve got my kayak quickly and at a very good price! Lucky?? I hope not and hope that this is the pattern in future…
Bruno Carr
GBGood service and better than reviews… Good service and better than reviews suggest. The company is UK registered but clearly ships from Ireland so be careful if good are over the VAT limit. Delivery takes a bit longer 4 days but the price is so good it was worth it. My goods were all in good order, customs marked properly so no import charges and delivered with tracking from Irish post system and Parcelforce.
Kevin Hughes
GBScam company AVOID Scam company AVOID Order ref -CR6028 Company take payment for items that are not in stock , no communication, had to constantly chase via email as phone lines are fake and not answered . Only got my money back because I payed via PayPal and raised a claim against them . Please don’t use this Irish based firm , there are plenty of other companies who are are legitimate
GARY MCCONKEY
GBTop firm Top firm. I ordered a kayak on the 25/2/24 and it appeared at my door on the 28/2/24 in perfect brand new condition. Got my aqua marina memba 330 Kayak for £60.00 less than what other sellers were selling it for online and there was no delivery fee. Definitely using car racks again, and thanks to Ryan and the team for such a great experience and really making my day.