Trouble free purchase I was surprised that the parcel tracking stated that the parcel started its journey in Dublin, but it arrived within the 4 days quoted by Car Racks and no import duty was owed. The rack itself looks good quality for the price.

Buyer Beware The contact phone number on the website doesn’t work. Can’t call anyone. These “HQ” located in London is an address to a different building. Actual location is a different company called micksgarage you can’t contact them either. Expect to pay import and export duties as they won’t tell you where your item is being shipped from. Order #1675

Ordered a kayak from these jokers Ordered a kayak from these jokers. The order confirmation was the last thing i heard from them. Phone number leads only to a recorded message telling you contact can only be made via email. Contact via email gets an automated response back - but never anything more. The contact address is in London but they operate out of the Dublin area. Seems like an utter scam and will no doubt now have to wrangle with my credit card company to get my money back. My next thought is how to get trading standards on to these people. Dont be fooled by the slightly cheaper prices online - pay the extra with a reputable company and dont get anywhere near these fools.

Dreadful Do read and take note of previous reviews. This company is dreadful. Operates under several names, no contact phone number, listed as a London address but operating out of Ireland. Ordered an item, received a tracking number but didn’t work when I went onto the courier website (random courier that isn’t well known). Sent 3 emails to Car Racks customer service and got no response. Was about to open a query with PayPal, 10 days later my order suddenly arrived, after the date I needed it for. Too late to use the items now but can’t be bothered with the battle to try and return as there’s just no response from these cowboys! Pay a bit more and buy from a reputable business.

Thumbs up from us! Take the negative reviews with a pinch of salt. Most of the neg reviews are in regards to car racks...which are notoriously difficult to fit correctly to your car. We bought a paddle board from here, and at first I was extremely concerned about how legit this company was and whether we were going to have issues due to the other reviews on here. We had no problems whatsoever. They do ship from Ireland but even so it arrived within the 2-5day time frame that was initially given. Although they are difficult/impossible to contact via phone, they reply to their emails pretty quickly. Our experience with this company has only been positive thus far.