Buggy and poor customer support I was very excited when I first received my Pairr. But unfortunately, the experience has been full of bugs and generally very inconsistent in my Honda Civic 2020. To call out a few issues: sometimes the device does not connect/pair with the car, and other times I'll stop responding/working while I'm driving - especially when I try and use Google Assistant. Also, I have an Android phone, but it shows up as Apple Carplay in the car, which is weird. There were also the volume controls we disabled a couple of times - both the car controls and on my phone. Another thing to call out - they make it seem like returns are pretty easy if you aren't satisfied. But they aren't. You'll have to pay to ship it back - on top of a $25 restocking fee - and an insulting email from their support.

Ordered 2 months ago Ordered 2 months ago, still waiting for the product. I've emailed 'John' who i assume is working somewhere in the Philippines for hundreds of companies and is outsourced. I've asked for a refund but so far they are refusing even though i've not received the order. I will update this review if they refund me and change the start rating but at the moment, based on my experience i'd steer well clear.

Not worth it My original post was “flagged” however I can verify my purchase and wanted to post again so others save their money. The idea for the device is great but the functionality isn’t the best. I had it less than a day before static kept making me need to re-plug it in. By the 4th day, I was tired of reconnecting it just for the static to come back pretty quickly so I disconnected it and tried to reattach my wire but it messed up my car and I had to reset my car. Then when I was trying to refund this product, it wasn’t a smooth process and costly to return. Not worth the expensive amount for such static. I just chose to go back to a wired system sadly.

Stopped working after six months Product worked well for about 6 months. Then it suddenly stopped connecting. I've tried working with support for over two months but they can't fix the issue. I've asked for a replacement or a return as the product is still covered by a "two year warranty". They said they are sold out and have now just stopped responding to my emails.

Doesn’t work with Sony headunit Update: After a couple of days I was contacted and the customer service person was helpful and responsive. Unfortunately the device will not work with my Sony XAV-AX1000 head unit. CarPlay shows and works in every other way but there is no audio. Let’s see if I can easily return it for a refund. Original review: When it does not work on your system they do not reply to emails or contact through their website. So much for 100% Satisfaction and 24/7 Support.