Buyer Beware! Horrible Customer Service Save your money and buy with a company who provides customer service after the sale. The mounting bracket did not fit for the seats we purchased for our show truck. Contacted the company Oct 5 with assurance from Meagan our concern would be expedited for someone to contact us. They do not have a department or personal who can answer and assist with installation problems. We were told the company recommends the seats to be professionally installed. But if the bracket isn’t built to fit right then a professional installer doesn’t help.

"Great" Shop 4 Seats Dario was great meeting with us when we visited the showroom and showing and explaining the captains chairs to us even though he's not actually on the sales staff. Clara did a great job clarifying information to the questions we had after we got home and handling our contract online. It has been a pleasure (so far) dealing with Shop4Seats.com for new RV Captains Chairs.

Another one with no product ever shipped Another one. Ordered in February, supposed to ship in March. Nope. pushed back 4x and they just pushed it back another month... yet NOTHING on the website about delays and the rep said they are taking new orders everyday. Why?? You know you have an issue but say you care about the customers yet continue to take orders? Terrible.

Just placed our order with Shop4Seats… Just placed our order with Shop4Seats for replacement captain's chairs and sofa bed for our RV. Clara, our customer service person, was terrific. She was patient, informed and very helpful through the whole process. Ordering was easy, I felt like the price we paid for our package was fair, and we're looking forward to seeing our RV all spruced up. I'd recommend looking into what Shop4Seats has to offer to anyone looking for an upgrade or replacement of their RV furniture.

Great customer service I needed to purchase new captains chairs for my Class A motor home. I called shop4seats and asked many questions to ensure I would receive the seats that would work for my motorhome. Bob (the customer service rep.) took the time to answer all of my questions and ensure that I was getting the best product for me. After discussing issues with current seats and how to install new seats he then let me know of a discount that I could take advantage of and worked with me to purchase a new couch. I needed the couch to have specific measurements and specific features. Shop4seats had everything I needed for about half the price I could find with other manufacturers. When I received my order everything was exactly how I expected it and the installation was as easy as it could be. The only problem I had with the entire experience is I did not receive a tracking number or phone number of the company that was delivering the furniture. There was some confusion but that was worked out with a couple of phone calls and emails that Shop4seats took care of as well as kept me informed of the process. Overall I would recommend Shop4seats to others.